Adding a person to your space

[Bill A Baker]

I have added a person to the space as a business user, but they got this message: 

Ameriprise 

Atlassian_support_portal_saml_idp_spflow_external 

rry, but we're having trouble signing you in. 

AADSTS50105: Your administrator has configured the application 

Atlassian_support_portal_saml_idp_spflow_external ('eee004b4-cee1-4769-84a6 

Of384965594c') to block users unless they are specifically granted ('assigned') 

access to the application. The signed in user 'Siva.8himavarapu@ampf.com' is 

blocked because they are not a direct member of a group with access, nor had 

access directly assigned by an administrator. Please contact your administrator to 

assign access to this application. 

[John Funk]

Hi Bill,

That's a pretty horrible message. But if I get the gist of it, the user exists and you added them to a project, but they don't currently have a Jira license, i.e. they are not in a group which has access to Jira. You need to go to Settings > User Management, search for the user and click on them. Then you need to grant them User access to Jira.