I am trying to delete a board and have been troubleshooting as an admin and not sure if this is a bug or something wrong in our current version. I have tried to delete the board from the proje...
Hello, I have an email automation that I use to send a weekly report. I have a jql that gathers all the results. If the status is closed it will list the results in a table. This h...
Recently we verified domain of our company and most of our team members had accounts as external accounts in Jira, and now If I claim all accounts will all those newly claimed accounts automatically ...
ERP testing can become difficult because one change may affect several connected areas such as finance, inventory, purchasing, sales, or user permissions. Teams may also need to repeat the same regre...
Dear team, By any chance is there a way to alert user if user try to archive a ticket with child elements not archived. Kind regards
How can I bulk edit stories to apply a checklist t... I have searched the Community and read the instructions including link above but I cannot determine how to assign an existing Smart Checklist te...
I have added people to this board but they are not able to see it
What is your URL? Sorry, we can't find this Cloud URL. See instructions below on how to find your URL.
When open the zephyr for the cycle summary page load slowly and unusable, content blank or prompt error
Following on from my last thread, which was useful enough that I'm going to push my luck. I pulled the negative reviews (1–3 star, with text) for eight Gantt and planning apps on the M...
Hey, We’re currently looking for a way to restrict the Atlassian Rovo Plugin (MCP) from writing to tickets in our Customer Support space while still allowing it to read from that space. At the mome...
I am trying to setup Apwide Go Live and the integration tasks keeps getting stuck please help
Hello Jira Support Team, I am trying to assist a colleague with Jira, but I am unable to proceed because the following error message is displayed. "Database synchronization is taking longer than ex...
Something went wrong on our end. Please try again. If this keeps happening, contact support . (Issue ID for Atlassian use: %221a9d2fa3-c7ff-4a6f-ad0f-b8eccc82affd%22)
The copy as text button is expected to copy the entire contents of a code snippet box. However, I find that if ANY text is selected on the page, the copy will fail. Pasting will show whatever text wa...
Email were going into my spm folder and realized that I got emails dating back in July. Is it still possible to recover the 2314Farwell or 2314WFarwell account?
For our workflows, I'm cloning either tasks or bugs quite often. My issue is that if there is an attachment (video or picture) in the comments of a ticket, and then you clone it, the cloned ticket wi...
Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Trace ID: 2ce80ee242f74ef980f5999e0e284aad)
Hi everyone, I'm trying to create issue links between existing Jira issues using a CSV import in Jira Cloud. Existing issues Parent issue: Y-123 Child issue: X-456 The relationship I want is: Y...
I get this error when trying to first login and get new domain site. "Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: Tr...
I would like for a user to submit a ticket and then never have access or visibility to that ticket again. They will be directed to another ticket that acts as a dashboard for that ticket's process. ...
Team field is visible to others and me, but only I can choose/get the drop-down menu with a team to choose from, other people in my organization do not, but they had that working in the past. please ...
I'm trying to create a new Jira Cloud site (via the standard signup flow) but it fails every time with: "Something went wrong on our end. Please try again. If this keeps happening, contact support."...
Hi all, have like 30k+ tickets to update a single asset custom field on. To be safe I tested on one ticket and set up as follows: Project Name Project Key Project Type Issue...
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