Community resources
Community resources
Jira Service Management
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Hey all, recently I had to import a Cloud Backup into my Jira Service Management Cloud instance. Everything worked fine and I have all my issues and attachments. Only problem is the...
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Is there an easy way to generate a report or a list of all our customer organizations in Jira Service Management? I'm not picky about the format, I just need a list of them all the organization name...
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I need to be able to audit our team's Email Integrations that we have configured in OpsGenie because I need to be able to audit them and confirm my critical jobs, identified in specific CREATE and IG...
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Hello I need to give acces to one collaborator to review detailed info of all issues of a project, but I need to limit to read-only the actions this person coluld do in that project. How could I do...
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Good night guys. Please, I created an automation to send a warning email about tickets that have been without interaction for more than 2 days, based on the creation date. Is there any way for auto...
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Are there any resources displaying an example asset audit? I'm interesting in seeing the scan feature work in real time to inventory assets.
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We want to have a project roadmap for the IT team that will allow us to share our IT roadmap, where we are on the roadmap, and have it so anyone in the company to view it. Something similar to this, ...
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I am able to import pre-existing barcodes and still use the search feature or will I have to re-tag all my assets with a Jira QR code?
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Using our current workflow, I want to track electronically WIP on our manufacturing floor. What Jira template is best for doing this so anyone with access can see at any given time where a particular...
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How do I get the payment link for a driver who paid a commission that is yet to reflect in his balance? The link to Confluence is quite confusing and I'm new here, please.
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I tried this API to get the status transition of the issue https://{{domain}}.atlassian.net//rest/servicedeskapi/request/{{issueId}}/status But I got 403 error code.
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Do OpsGenie escalation polices stop processing once an escalation rule is met? For example, I would like an alert to notify the on-call user immediately and then escalate to another user or team if i...
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- opsgenie
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When a customer is logged into the portal, and they try to view their own profile, they are redirected to the portal Help Centre landing page. The url displayed is <base url>/servicedesk/custo...
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We are currently having issues connecting PowerAutomate to our Jira Service Management projects, when we connect using the API there is no options to select for Jira Instance, When we input the addre...
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Hi All, I have created a new webhook. I want it to be triggered only when a reporter chooses apecific category in the field and when the ticket is approved (comes to status WORK IN PROGRESS). ...
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We're wanting to print tickets that match certain request types automatically or even print different types to different printers. Is this possible with anything built in or even with any...
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As a Product Manager for a company that creates add-ons for JIRA, I am keen to understand who in your organization is in charge of JIRA administration (The role of this person and other responsibilit...
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I am not able to connect remote desktop. attached the image having issies
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Hello, we use Jira Service Desk Cloud. We have created a customer portal and display a list of components to customers. The components correspond to products we sell. Since not all customers use all...
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I have some projects and now I'm giving my link (url) to clients, I configured it so that when clients access it for the first time, they don't have permission to any project. The question is, now...
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How can I find SEN number of my Jira account
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A user that is memeber of the project is sending service requests but they are not appearing in the unallocated queue or bouncing back. Where is the log so I can see the mail arriving and any errors...
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Hello, I have an issue in Restricting Priority Field in Jira and only few users should be able to change the priority. How can I do it ? can someone help me here.
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Hi! We're having an issue with Jira projects notifications. All admin rols are receiving multiple notifications through email for every change on every ticket for every project. This is somet...
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Atlassian Community Events
| User | Count |
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| 13 | |
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| Subject | Author | Posted |
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| 2 hours ago | ||
| yesterday | ||
| September 9, 2025 11:40 AM PDT | ||
| July 29, 2025 5:22 PM PDT | ||
| July 29, 2025 10:24 AM PDT |