Store JIRA data in the US only

[Matthijs van der Wielen]

I am trying to figure out how and if we can have all our JIRA Service Desk related information be stored in the US. From what I can find the data is currently in either the US or EU, but this is decided upon by JIRA based on user location.

Can I create a separate Service Desk where all the information on there is stored in the US somehow?

[Kian Stack Mumo Systems · Accepted solution]

@Matthijs van der Wielen, 

With, I believe any paid plan allows the organization administrators to specify data residency for their whole instance as shown in this document. Why do you believe it is based on the user location?

Thanks,

Kian

[Matthijs van der Wielen]

Hi Kian,

Thank you for your response! I found older threads in the community that provided that information. I will take a look at the documentation you provided and sort out the data storage location.

Thank you very much.

Matthijs

[Dan Breyen · Accepted solution]

Hi @Matthijs van der Wielen welcome to the community!  I found this Atlassian article regarding Data Residency: Data Residency 

I may be reading it wrong, but it appears with your standard plan, you can select to have your data all hosted in the US.  

Hope that helps.

[Matthijs van der Wielen]

Hi Dan,

Thank you for taking the time to answer my question. I will sort it out based on the information provided by you and others.

Kind regards,

Matthijs

[Matthijs van der Wielen]

Hi Laura,

Thank you for the warm welcome and the provided answer! I will sort out the data residency!

Kind regards,

Matthijs