Retrieve ALL users contacts in JSM OPS

[Michail Kotantakis]

Hello team

Could someone help with any advice in regards to how we can retrieve the contacts of all users in thenew JSM OPS ?

We have migrated fromops genie to JSM and i am testing the APIS, and all i can get is the contacts of my user , so the user of the API key in use( i am org admin)

I am using the List contacts endpoint

GET

List contactsExperimental

Returns the list of the contacts of a user.

OAuth 2.0 scopes required:

read:ops-config:jira-service-management

Request

Query parameters

Expand all

offset

integer

size

integer

Responses

200OK

Returned if the request is successful.

application/json

PaginatedResponseContactWithApplyOrderResponse

Show child properties

401Unauthorized404Not Found422Unprocessable Entity

/ This code sample uses the 'node-fetch' library: // https://www.npmjs.com/package/node-fetch const fetch = require('node-fetch'); fetch('https://api.atlassian.com/jsm/ops/api/{cloudId}/v1/users/contacts', { method: 'GET', headers: { 'Authorization': `Basic ${Buffer.from( 'email@example.com:<api_token>' ).toString('base64')}`, 'Accept': 'application/json' } }) .then(response => { console.log( `Response: ${response.status} ${response.statusText}` ); return response.text(); }) .then(text => console.log(text)) .catch(err => console.error(err));

200Response

{ "values": [ { "id": "299003c3-8221-4a9f-b63d-2370c4caaaaa", "method": "email", "to": "test@example.com", "status": { "enabled": true }, "applyOrder": 0 }, { "id": "735a619b-e420-4d46-ab5c-45523011aaaa", "method": "sms", "to": "90-555-555-5555", "status": { "enabled": true }, "applyOrder": 1 } ], "links": { "next": "url?offset=2&size=1", "last": "url?offset=2&size=1" } }

Is there a way to pass any user identifier and get this user's contacts???

[Tuncay Senturk _Snapbytes_]

Hi @Michail Kotantakis 

The API documented here shows that there are three parameters (offset, size and targetAccountId. So use GET for the below endpoint

https://api.atlassian.com/jsm/ops/api/{cloudId}/v1/users/contacts?targetAccountId={accountId} 

To retrieve all users’ contacts, you would need to first get the relevant Jira accountIds, then call this endpoint once per user. I could not see any API to retrieve all contacts in one single endpoint.

I hope this helps.