Community resources
Community resources
Community resources
Jira Service Management
-
We’re excited to announce you can now connect Assets objects with changes & incidents in Jira Service Management! Available for Premium and Enterprise customers, relevant Assets objects (such a...
-
Hello, Is there a way to have a team schedule expand by default? ---------------------------------------------------- ----------------------------------------------------
- Question
- cloud
- on-call
- opsgenie
- opsgenie-cloud
-
I keep seeing this configuration error which is blocking me from using other channel-features like the 'widget' not until this gets resolved. However, based on the problem shown in the scr...
-
Hi All, What would be the best way to send the weekly on-call to a specific Slack channel every Sunday morning? (primarily and secondary from all teams Thanks!
-
Is there a way to create a queue to see which tickets the logged-on user is listed as a participant and another for the tickets the logged-on user is listed as an approver?
-
Is it possible in Jira SM to have a parent organization that can see the tickets of many child orgs. Such as a company that has subsidiaries? So for instance Parent Company | L...
-
Hello, i've changed everything to german so far. The only problem is the registration Email comes in english and i cant find a way to change this. Can someone please help me with this ?
-
Hi everyone, I am rather new to Jira and I'm interested in migrating some projects from Flyspray. I've been using the System > External System Import function and picking the "old experience" w...
-
Buenas, 1. Me gustaria saber si puedo utilizar a Jira Service como un sistema de ticket. 2. Tambien quiero saber si al terminar una solicitud en el portal de usuario puedo hacer que...
-
Hi I'm testing Data manager in assets and in the step off executing the job it give me this error and i don't know how to fix it. Thank you in advance. An error occurred while cal...
-
Hello everyone. I am using JIRA Service Management (5.17.0) DataCenter and have set up a service project for the Service Delivery Team. The application runs on a single node (Windows Server)...
-
I need to know the creation date, hour and minute of my issues in a search for issues. How can I do?
-
I am trying to set up JSM as a ESM solution in a commercial real estate management setting. My design involves having 1 JSM project per property managed. I've just read that there may be a ha...
-
Hello everyone, I am using JIRA Service Management 5.17.0 (Data Center) have a service project which contains incident,service request and change request. Incident and Service request is being ...
-
So I have been trying to use the Jira Cloud for Sheets, what i am facing now is looking to the latest ticket, not all the tickets are included inside the sheet, some of the ticket are missing. Is the...
-
...translation. The german announcement, which i can directly set up in the customer portal view (...customer/portals?customize=true) is as follows: Dear customers, [information]. [more information]....
-
Hi! I've noticed that there is no option to delete permanently an issue or in bulk issues in a specific project in Jira. How can I change settings to be able to do it? Many thanks!
-
I am currently implementing Queues for our Support, but we want to differentiate between used languages within the request, to have e.g. our English Support Team only receiving the English requests a...
-
When someone writes to us by email, a task is automatically created in Jira, some employees use a signature in the mail like “Best Regards...” so, in Jira it’s all displayed in this form, how can I f...
- Question
- cloud
- field
- gmail
- jira
- jira-server
- +3 more tags...
-
Can Virtual Service Agents be used with Atlassian products other than Jira Service Management? If it can be used for other products, please give us examples of its use.
-
I have a number of asset objects setup in Jira and I want to change the attributes from Default/Text to Object/(link to metadata). Is it possible?
-
HI We are using the standard JSM and I would like to find a way to group attachments/documents in Jira Service Management. Alternately, is there a way to sort or search for specific documents? Cur...
-
We have just integrated Power BI Connector for Jira For generating reports in Power BI using Jira Data but data load using this connector is taking a lot of time. Kindly provid...
-
He there Jira Program Boards team. Hope all is well. The Advanced Roadmaps toolset is really starting to come along, and my organisation is starting to use it in production now. I d...
-
We have 2 emails linked to our JSM. 1 for our clients and 1 for customers, this helps our support team differentiate between the two and follow correct procedures in order to help them with their iss...
Related collections
Atlassian Community Events
| User | Count |
|---|---|
| 47 | |
| 10 | |
| 8 | |
| 6 | |
| 6 | |
| 5 |
| Subject | Author | Posted |
|---|---|---|
| 42m ago | ||
| 4 hours ago | ||
| 4 hours ago | ||
| yesterday | ||
| yesterday |