Community resources
Community resources
Community resources
Jira Service Management
-
Hi all, I've recently taken over the OpsGenie administration in my company and as I'm fairly new to this tool I'd like to know a way to identify if a Marid integration is in place. I had a lo...
-
Hi, so I want to make an automation that if in 2 days an issue that has a certain name isn't created an automation sends an e-mail warning me. If you don't understand my idea, feel free to ask If y...
-
Hi so I have a doubt. How can I create a automation that sends the exactly that we're on, in a comment? Like it's day 22/05 and the automation send as an action on the rule "it's day 22/05"...
-
I am having issues with Jira loading all the objects attached to a custom field while creating a ticket. To try and resolve this I want to narrow the search results based on selections the user makes...
-
I have several custom fields that are Insight Objects. For example, Category, Sub-Category and Category Item. As a user, when I want to populate these, it's not as easy as a quick dropdow...
-
Hello, I'm trying to copy a field value (that is in the Organization object) to a custom field in "Issues" Object. How could I create a flow to make this work, please?
-
Currently, I can pin certain fields that are important to me but I can't seem to pin any custom fields, especially those that are Insight Objects. I have custom fields for Category and Sub Category ...
-
With Atlassian Assist, Jira's conversational ticketing tool, when creating tickets from Slack chat, is there a way to change which field pre-populates? Currently when one creates a ticket, the Slack ...
-
I am working on building a scheduling web application where people that access the front-end will have a different role and different questions/issues compared to people that login and access the bac...
-
I would like to test the notification configurations. However, now I am not getting any emails for the tickets I have created. Can I turn this feature on somewhere or do I have to use a 2 agent?
-
Hello Folks, We are using Jira Service Management (Cloud) version. Our agents log the work in the tickets. Is there a way in Jira to set certain log works are chargeable? Or is there any App...
-
In JSM, if someone fills out a form and submits it through the portal, I want the info from that ticket to be sent to an email automatically. You can use smart values to include custom fields in the ...
-
Hi all, I have a question regarding the approval email templates that are automatically sent by JSM. I have a use case where I have built a two-step approval workflow. The default approval email te...
-
Does anyone know if it's possible to circumvent the max results of 25 on an API call to Insights? I've struggled with a max result of 25 for so many things in Data Center and I cannot find any infor...
-
Hi Using Jira Service Management Cloud with the built in IT project template Trying out the built in Change Request, that has a request type off the built in [system] change issue type. That ...
-
The number 50 strikes me as somewhat estimated to be sufficient. Is this a technical barrier on Atlassian side or are there "just organisational" thoughts behind it?
-
Hello! Need help setting up Jira service management! 1. I need to create two customs tables. First one: "Clients (organizations)" with fields (name, email, phone, address, contact person, note 1, ...
-
Do you know when Dashboards might be available for Android devices?
-
Project logo are not updated in Customer Portal Hi, I am trying to update the logo of the project but it is not beeing updated. Maybe I am missing anything. This is the logo I want to updat...
-
Preciso de uma API para integrar o Jira com alguns outros sistemas, e vi várias opçoes, gostaria de saber qual vocêsn indicariam.
-
Hello everybody. I try to get Request Type value in behaviours using getRequestTypeName() function. But the result is null. Anybody knows how get this value? Thanks.&...
-
Is there any JIRA REST API which can give information about last login time of all users? If yes, then please provide me the details of the request URL.
- Question
- api
- cloud
- date
- feedback
- feedback-forum
- +4 more tags...
-
Hi, I am creating a form for newcomers. I would like the Summary of issue to be changed automatically to the "Newcomer - <NAME>". This <NAME> would be an input from a field in fo...
-
Hi, I would like to setup Customer email notification for Issue Assigned and Priority Change. I use Default Notification Scheme, where is present Issue Updated and Issue Assigned option, but I do no...
-
Hi, When a user tries to create a story within a project epic, the issue is created correctly but loses the link to the epic ticket. Users have the following global permissions: Browse users and ...
Related collections
Atlassian Community Events
| User | Count |
|---|---|
| 37 | |
| 15 | |
| 8 | |
| 8 | |
| 7 | |
| 6 |
| Subject | Author | Posted |
|---|---|---|
| 7m ago | ||
| 5 hours ago | ||
| 6 hours ago | ||
| 7 hours ago | ||
| 11 hours ago |