How to get value of a Field

[Support]

Hi All

How can I get a Field Value after issue has been Created to my own field e.g. If Issue is Created with Severity 1. How can I assign this 1 to my own custom defined field & then use it in other area e.g. Description.

Severity field can have 4 values e.g. 1, 2, 3 & 4 since there are Four types of Severity Levels 

Regards

Shahzad

[Alex Koxaras -Relational- · Accepted solution]

Hi @Support 

You can either do this with:

• Jira automation OR
• Post function within the workflow of that specific issue type

For Jira Automation

• Create a new rule
• Add as trigger: Issue Created
• Add action: Edit Issue
• Choose the field to which you want to copy the severity value
• On the value placeholder click the three dots and choose "Copy value from current issue"
• Choose the "Severity" field as the field from which you want to copy the value
• Test the above rule and watch the edit log

[Support]

Thanks @Alex Koxaras -Relational- It Works  Fine !!!

[Joseph Chung Yin]

@Support -

To supplement what @Alex Koxaras -Relational- provided (excellent inputs), here are some reference links on Automation for Jira for your review -

https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/

https://www.atlassian.com/software/jira/automation-template-library#/rule-list?systemLabelId=all&page=1&pageSize=20&sortKey=name&sortOrder=ASC

https://support.atlassian.com/cloud-automation/docs/what-are-smart-values/

https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Support]

Thanks @Joseph Chung Yin  for Reference Links for the Jira Automation