After migration from Infometric e-mail address to Vitec e-mail address

[Rose-Marie Magnusson]

Hello,

We migrated our e-mail from Infometric e-mail address to Vitec e-mail address, the address did not changed on the old projects. Did we miss any step when we migrated?

Best regards,

Rose-Marie Magnusson

[Marc -Devoteam-]

Hi @Rose-Marie Magnusson 

Welcome to the community.

This article, The-Ultimate-Guide-Updating-Your-Users-Email-Domain provides a well outlined guide on how to chnage domais.

Have you taken such steps?

And what do you mean by okd projects?

[Zulfkar Ali]

It sounds like the migration updated the email account, but exisitng project still have the old stored address. Check the project/user email settings and update those separately if needed.