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Can u help login to my work jam?

Lashebra Morgan
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I'm New Here
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August 19, 2026

I can not login in to my work jam account so I need help logging in please 

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Tony Stark
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 19, 2026

If you’re unable to log in to your Jam account, try resetting your password first and make sure you’re using the correct work email. If that doesn’t work, your company’s IT/admin team may need to check your account access or reset it for you.

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Mikael Sandberg
Community Champion
August 19, 2026

Hi @Lashebra Morgan,

Welcome to Atlassian Community!

This community is made up of mainly Atlassian customers and as such we do not have access to other customers instances.

If it is only you that have issues logging in to your JSM account one option is to reach out to your IT Helpdesk, they should be able to help you. If you are the Org admin for your instance you can reach out to Atlassian support and select Account login and email issues from the dropdown list.

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