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Advanced Conditional Operators in JSM Forms

Hi Power Users!

We’re excited to share a sneak peek of our upcoming Advanced Conditional Logic feature for JSM Forms. Check out this short demo video to see early designs in action:

We’d love to hear your feedback!

  • What do you like about the new logic capabilities?

  • Are there any use cases or features you’d want us to include?

  • Is anything missing or unclear in the demo?

Please reply to this post with your thoughts, or fill out this form.

Note: This is an early development demo; final functionality and behaviour may change.

Thank you for helping us shape the future of JSM Forms.

Best
Anshumaan

9 comments

Claude Eller November 13, 2025

Thank you for this. It's looking great.

I'd want the possibility to add "read-only" fields in JSM Forms. Is that something your team can add or implement soon? I have found very old feature request tickets for this as it seems to be highly requested but nothing has been done since.

Regards,
Claude

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David Todd
Contributor
November 13, 2025

This is incredibly useful for complex forms - nice one 👍. Previously we had to repeat sections if a question could apply based on the responses to more than 1 question above. 

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Daniel Santiago
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November 13, 2025

I would like to use JQL to hide/show Form fields/sections like it's possible with Playbooks. For example, show certain Form fields only to users within certain groups. Show a field to External Users group but hide from Internal Users group. Show a section if Request Type is X, hide if Request Type is not X.

Hiding fields in general (https://jira.atlassian.com/browse/FORMDC-60https://jira.atlassian.com/browse/JSDCLOUD-10811) would be very useful.

 

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Todd Thomas
Contributor
November 13, 2025

This looks amazing and would be very helpful, @Anshumaan Bhartiya !

Would it be possible to show:

1. A visual indicator if logic is being used as a condition for a section? Like a flag on it or something that changes the section's appearance?

2. A short summary of the conditions used? I'm thinking something like Automations uses in the Components area.

If this is implemented without some visual indicators, it will be a big challenge to scan through a complex form and understand the logic used for each section without opening each one up one-by-one.

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Josh
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November 13, 2025

Hi @Anshumaan Bhartiya .

Our team has been anxiously awaiting this kind of functionality and it's exciting to see that you're actively working on it. Would you be open to having a call to discuss further? We have a bunch of use cases in mind at an enterprise level.

Our CSM, Philip Li, can get you in contact with us if you'd prefer not to post your contact info here.

Matthew Challenger
Contributor
November 13, 2025

Looks great! Good job.

Fernando Eugênio da Silva
Community Champion
November 13, 2025

Awesome!!!

Bill Goetz
Contributor
November 13, 2025

Love what I see so far! We use fields in our forms that are tied to Assets. Will this functionality be able to be used within the logic?

+1 to @Daniel Santiago suggestion of being able to have logic tied to a user's group or team.

Tomislav Tobijas
Community Champion
November 13, 2025

Nice one! Great to see some updates in this area 🙂

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