Atlassian Guard

As my title states, our original Org Admin has left the company, and unfortunately, there is no way for us to retrieve the account through our IT team. I came across a similar question in this commu...

• atlassian-guard

I'm a site admin of a free account, the organisation admin has left and I need that role to switch to me.

• atlassian-guard

We didn't find any way to create a feature request for the Atlassian Guard product so we are trying here. Summary Provide public REST API to manage SAML SSO configuration and certificate in Atlassi...

• atlassian-guard
• saml
• sso

Till last Wednesday, I could see the manage app license details, but today I lost the access. We were renewing the XRAY and PowerBI connector for JIRA plugins and we were seeing the license details, ...

• atlassian-guard

Hi, We are new to Jira and have a Premium account for JSM and Guard in the cloud. I am trying to set up SSO and am unsure which set of instructions to follow as I have found multiple on this site, a...

• atlassian-guard

Good Afternoon, I am currently working on a client engagement whereby the client already has a cloud instance of Jira and therefore an existing Atlassian Organization. Against their existing org the...

• atlassian-guard

Hello    I can't log in  : decathlon.atlassian.net   Could you help me ?   Olivier

• atlassian-guard

Our policy is to have all users in managed accounts. This works fine for 1000+ users but for some reason users who only use confluence don't appear in manager users... 

• atlassian-guard

Hi all, I’ve noticed that Jira sometimes automatically adds new roles or groups to project permission schemes without prior notification. For example, last week in the Jira Service Management – XX ...

• atlassian-guard

In my managed accounts section I downloaded a csv so I can view all accounts that can be claimed. I see users that are no longer with the company that are still claimable and the csv says they're sti...

• claimed-accounts
• domain
• jira-cloud-administration
• managed-accounts

New site locked down due SSO misconfiguration for all admins, unable to login due enforced SSO login. Unable to raise support ticket (unable to login under admin account) How to reach support tea...

• atlassian-guard

I'm part of a large branching institution that hasn't managed to gather all their Jira organizations into one basket yet.  In the meantime we need these multiple tenants to have full functional...

• atlassian-guard

Hi community !   I have a challenge which consists of sending the approver the message to accept or decline via direct chat in Slack     From what I've seen in other forums, the...

• approver
• integration
• jira-service-desk
• slack

My subscription has automatically re activated after i believed i had cancelled it as i no longer require Trello  

• atlassian-guard

Hello, i want our users to come from AzureAD instead of the local, which were created a long time ago. I already use AzureAD within Atlassian Admin and Confluence. I have some questions: How do i...

• atlassian-guard

Me and my team all have member level access and are unable to add and remove profiles from our Trello board. The one person that was admin level is no longer working at our company. Is there a way fo...

• atlassian-guard

 Objective: Users in policy 1 may be either a Jira user or a JSM customer Users in policy 2 may only be a JSM customer All users in the domain are managed. The difference between the polici...

• atlassian-guard
• customer
• jira
• jsm
• user

Hi, Is there a way to change the administrator of our organization? Our current organization admin has left the company, and we would therefore like to reassign this role to another employee. Do we...

I have taken over as admin for our Atlassian products recently and have discovered, that we use a separate billing account for our Atlassian Guard subscription. Is it always like this? Or is there a ...

• atlassian-guard
• atlassian-platform

Is there a way to transfer an instance of JIRA/Confluence from one organization to another? Not all products or the entire org but just one instance? 

• atlassian-guard

Hi all,  I need to establish strict permission policies for our new cloud organization via Guard. I'm org admin. I am baffled that I cannot filter user groups the same way that users can be fi...

• atlassian-guard

Hey all,  I'm exploring how to set up email notifications to org admins when a user is added as an org admin - advice on this will be appreciated. And I found out something strange to me:&nbsp...

• atlassian-guard

I want to find ticket who have the parent of the parent in (X)

• atlassian-guard

I'm trying to create a board so I can see an overview of all my projects in one spot to easily identify and attack any issues based on the Due Dates, Phase, Progress (% Complete), Priority, Status, e...

• atlassian-analytics%2ccloud
• atlassian-guard

Hello, following Atlassian's recent announcement of the acquisition of Borneo, I have several questions that I don't know if anyone has clarified yet, or if there is any documentation on the topic ...

• atlassian-guard