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OpsGenie does not start

john.denney
john.denney
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May 15, 2024

I started the free Atlassian course and some of the videos say clicking an option will start the OpsGenie however, the OpsGenie does not start. How do I get this to start?

I am using Jira Service Management

 

Thank You

John

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Shashwat Khare
Shashwat Khare
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 17, 2024

Hello @john.denney ,

This is Shashwat from the Opsgenie support team and here to help! :)

May I know your Atlassian cloud site name for the Jira Service Management product?
It will be in the format of https://sitename.atlassian.net when you open the JSM product in your browser.

Best,
Shashwat

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