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Account management

Mkrtich Tono May 15, 2024

I have a couple of questions.

Our Organization is more than 50+ people in jira, but I need Opsgenie for 3-5 people (I only need the voice call support option).

Can Opsgenie accounts (billing) be separated from jira products so I can upgrade the account to Standard for 5 people? 

Also I'm not sure what plan I have, is there a way to see my current plan for more information? 

 

Thanks in advance. 

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Shashwat Khare
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 17, 2024

Hello @Mkrtich Tono ,

This is Shashwat from the Opsgenie support team and here to help! :) 

Yes, we do have the standalone instance of Opsgenie available which can have different users from your Jira account and you can add it from the below link:
https://www.atlassian.com/software/opsgenie/try

Best,
Shashwat

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