I found the volume settings but the alerts are still late.
Hey Patrick,
Thanks for getting in touch with us on the community platform, I hope you are well.
Glad to hear you managed to figure out the volume issue on your side. In regards to you getting a notification 30mins after your shift starts, that's quite interesting.
Any chance you could try the following if you haven't already:
Lastly, are you the only one that seems to be having this issue on your team? Let us know when you can. Take care!
Russell
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Thank you for the reply Russel.
When I logged in tonight at midnight, I received no start shift notification until 12:45am PST. Additionally, I received an alert that was sent at 12:15am PST at 12:30am PST showing an issue was happening.
This is a frustrating issue as I can see the engineer that I am to wake if the issue does not resolve itself has been acknowledging the alerts that I am tasked to acknowledge.
I look forward to your assistance when you can.
Patrick
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