Hi together and happy new year, so I have a question: I want to deactivate some SIL Scripts in our Jira, but not delete them. I tried with /* at the beginning, but I can´t save the script (see...
...ssue), so that helpdesk agents will see the comments. This is based on 3 conditions: Issue is in (status, we have it set for hold, in progress, completed), Comment is public, user is not an agent (see t...
Hello Team I relized that there are many proprieties to use in jira , so i dont understand which are related to status and which are related to transition ? Regards
Team, We have our own complex way of releasing software's and we have been using JIRA for the past few years. We have lots of issues with the different projects that we have created in JIRA. C...
We currently have Jira Server version 7.12.0 loaded and it is tied into our LDAP server. When users go to login to the server and fat finger their password the login page just sits there with the spi...
Hi I have my own Jira sql request on Microsoft SQL SERVER Manageemt studio I want to put this request to Excel I need a button on jira software that give me result on Excel Please help me to choo...
I have been working on a Kanban board on an Ubuntu computer in Chrome and everything looks great. I am ready to send a link to others and for that I need to use my Windows computer, but strangely, I ...
I saw that it was suggested in couple of places but ignored by most of the experts as if that is not even an option worth responding to
I am Using Jira Software. I had Set up Incoming mail with Created users Option. When User[ Have both Software & Service Desk License] created a ticket, ticket got created. But reporter is not g...
I would like to know if it's possible to export the test repository in CSV file and also if we can copy the test repository from a project to another project? thank you! david
I am new to Jira and recently created a Kanban board to start plugging away at an immense backlog our developers must work through... I am needing a quick report that will show me -ALL tickets under ...
Hi people, I'm trying to import Service Desk projects into my new instance. I've had some experience with importing software projects but never with SD projects. What are the configurations I need b...
I currently use ServiceNow's Service Catalog for employees to request access to systems, shares, etc. There are many approval workflows for specific requests that would require review and ...
Would anyone know how to get a report of the user who created the most tickets? I would like to see how many tickets every staff member has created for the past year in order to see who is gene...
I have an initiative and multiple teams have to work on it. One of those team have very small piece of work which can be a User story instead of epic. Can I set one initiative as parent to a User Sto...
Hello, I ınstalled JIRA Software and I am using MySQL Server 5.7, but I am not able to activate my generated evaluation license. Steps to reproduce: Start Jira http://localhost:80...
I am using Jira 7.13.0 on a Windows Server I am using a base URL of Https://jira.companyname.com:8443 I have followed the following links instructions several times, so far unsuccessfully. https://...
I have a large business project (projectA) containing many epics, 2 of these epics and the stories within them will be done entirely by the technology team who work in a different project (proje...
Hello, I don't remember if the Sprint field in Jira Software always behaved like that or it changed in recent update, but now it contains all previous sprints, in which the issue was added, before b...
The nice feature that auto converted the issue name in a comment/description to a hyperlink to the ticket summary pages as well as showing its stays seems to be no longer working.. Has this changed w...
I have added a Default Issue Type[Bug] for my Project. For the first time It worked fine. And after "Bug" I have used another Issue type[Task].. Then for the next time Default Issue Type is Not Wo...
I am using this new gen board but want to go back to the old one. Can anyone shed some light on this?
My current approach is to run a JQL request: And then to retrieve the list of tickets via the method: then extract the worklogs from the tickets: However, this method is like taking al...
I am studying for ACP-300 with a few of my colleagues and we are unable to decipher what seems to be at best an ambiguous description regarding adding issues to the sprint. In the description of&nbs...
Information about mu Jira: -Jira Software 7.12.3 -Jira Serivce Desk 3.15.3 -Total issues: 137 K -Users: 100 -System: Windows Server 2016 with 8 GB -JVM: Initial: 512 MB, Maxiumum 2.5 GB ...
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