Jira

Hi Expert,   I am trying to create a score based on Severity and Dev field.  For Dev if Value is Done then Score would be 50 For Dev if Value is Closed then Score would be 100 ...

• Question
• cloud
• cloud-automation
• jira
• jira-automation
• jira-cloud

Hi Community, I’m trying to upload manual test cases into Jira XRay using the CSV import template. I’ve followed the format as per the documentation and specified  "Manual"  as the value f...

• Question
• cloud
• jira
• jira-cloud
• xray

Hello, Apparently, there was a recent upgrade for our version of Jira. Since then, moving a ticket to the status of Done no longer sets the Resolved field to the date. Now, it simply displays the te...

• Question
• cloud
• jira
• jira-cloud

When I initially signed up for Jira, it was very confusing and I didn't think it actually worked so I tried again multiple times before I figured out where to navigate to Jira and create projects, et...

• Question
• cloud
• jira
• jira-cloud

Hi I have created a new workflow and assigned it to a number of ticket types in an existing project. When I publish it, and map the old statuses across for each ticket type, will the status of exist...

• Question
• cloud
• jira
• jira-cloud
• status
• workflow

Hi,   I have a issue with the forms; it doenst work properly. when clicking on the form it doesnt bring you to the form most common reactions are: 1. it displays a error 2. it brings you to a ...

• Question
• cloud
• jira
• jira-cloud

Is there a plan for Jira to be able to have Dynamic forms like JSM where you have fields that are just created for the form and are not custom fields? I am not versed in the JSM form setup. My unders...

• Question
• cloud
• jira
• jira-cloud

Hi Jira Support Team, I am from MFT team. We are daily running a python script, which retrieves Incidents/RITMs from SNOW. Later we create that data in Jira. But since yesterday, we are getting bel...

• Question
• cloud
• jira
• jira-cloud

I look at a my Jira ticket in the cloud. It has a tab called Metadata on it. How can I access this data using python. Some context. The code uses the following to successfully access the issue and i...

• Question
• cloud
• jira
• jira-cloud

I’m deploying an application in AppWorks and received this error: "Application startup failed: Unsupported artifact type detected." I’m not sure which artifact type AppWorks doesn’t support in this c...

• Question
• jira-unknown-hosting-type
• unknown-hosting-type

Hi All, We are aware that the Jira API version v2 is planned to sunset progressively ( https://developer.atlassian.com/changelog/#CHANGE-2046) and it is requested to migrate to V3 search API JQ...

• Question
• cloud
• jira
• jira-cloud

Hi, I am syncing Jira and GitHub using Getint. In the user mapping, Getint is passing the GitHub user ID (e.g.,  230675700 ) instead of the username ( shriyanshacoustte ) when assigning issues....

• Question
• cloud
• jira
• jira-cloud

Hello Atlassian Support, We are implementing an auto-provisioning workflow for Jira Cloud sites. As part of this automation, we also need to handle site decommissioning when a site is no longer requ...

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• cloud
• jira
• jira-api
• jira-cloud
• remove
• +1 more tag...

Is there a way to export (in Excel) multiple project's sheets in Sheets on Jira? Thank you in advance. 

• Question
• cloud
• jira
• jira-cloud

I don't want to delete anyone else's view of projects, but I'd like (when I go onto Jira) to see only certain projects. Please would you mind advising how I do this? Thank you. 

• Question
• cloud
• jira
• jira-cloud

Hi, We are currently using Jira Cloud Premium with Jira Service Management. Previously, we were able to view the list of Portal-only customers via the following article: Export Portal-only Customer...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management

i have created a new issue type for our support team, with its own fields and workflows, how would i then add this new issue to a specific list of projects and have it still have its own fields and s...

• Question
• cloud
• jira
• jira-cloud
• jira-cloud-administration
• not%20applicable

We are not able to see test cases in our jira since yesterday and also not able to execute

• Question
• cloud
• jira
• jira-cloud

On jira server, user can prevent user to add new form by hiding the button on CSS, is there has any solution to let me do that on jira cloud?

• Question
• cloud
• jira
• jira-cloud

It uploads and previews it... {"body":{"version":1,"type":"doc","content":[{"type":"mediaSingle","attrs":{"width":659,"layout":"align-start","widthType":"pixel"},"content":[{"type":"media","attrs"...

• Question
• cloud
• jira
• jira-cloud

I have moved most of an existing JIRA environment to the new JIRA environment. Under this circumstance, how can conduct data copy from an existing one to new one without choosing CSV file import and...

• Question
• cloud
• jira-cloud
• jira-product-discovery

Even though all permissions are set to be the same as other users, I can't access Jira with my account.   error message :  There was a problem accessing this content Check your network ...

• Question
• cloud
• jira
• jira-cloud

Hi  I'm using the JiraPS command to extract issue from Jira Service Management on project vice.  After Jira had depreciated REST API 2 and moved to REST API 3, I'm not able to use the...

• Question
• cloud
• jira-service-management
• jiracloud

My VA us trying to upload a video, what do we need to do

• Question
• cloud
• jira
• jira-cloud

I am getting this error after a filter change. I believe the filter range is too broad  and when I try to open my Jira board I get error that it is full due to over 5000 items. I can't get to fi...

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• cloud
• jira
• jira-cloud