Trying to create a Jira Cloud site, but I am getting "Something went wrong on our end" during site c

[ProStaffOne]

I am trying to create a Jira Cloud site, but I am getting "Something went wrong on our end" during site creation.

Since the site is not created yet, I don’t have a URL, and the support form is not allowing me to proceed.

Tried different site names and browsers, but still facing the issue.

Can someone help resolve this?

[Arkadiusz Wroblewski · Accepted solution]

Hello @ProStaffOne 

@Nikola Perisic I wonder if we have some problems in backend, because I see last couple Days couple topics like this one.

[Nikola Perisic]

@Arkadiusz Wroblewski Could be possible, there are multiple problems

[Arkadiusz Wroblewski]

@Nikola Perisic

We should keep eye on that.

[ProStaffOne]

Is it possible to resolve in few days. 

[Arkadiusz Wroblewski]

@ProStaffOne 

Maybe, or maybe even sooner, crucial is to Report that to Support, because more info they will have ( or Reports about this behavior) it can be actually faster solved.

[ProStaffOne]

But need a site to rise a ricket. I’m facing an issue while creating a site

[Nikola Perisic]

Hello @ProStaffOne 

This problem exists for some time now. Have you tried in incognito?

[ProStaffOne]

Yes, in private window of Microsoft Edge

[ProStaffOne]

Yes

[ProStaffOne]

And its new domain which bought few hours before. Is there is any reputation issue with it

[Nikola Perisic]

@ProStaffOne 

This has been happening to a lot of people lately from the community.Your best option is to contact the Atlassian support: https://support.atlassian.com/contact

[ProStaffOne]

And Thanks for the reply.

[ProStaffOne]

To use the contact portal, a site needs to be created. However, the issue is that I’m unable to create a site in Jira, even after trying multiple ways.