jira cloud jql query (with python) no issue found today

[Aurelie reberac]

I run a python script which retrieves tickets on my jira cloud instance. While it wads working very well yesterday and the days before, this morning no tickets found ? Is there an issue today with Jira cloud ?

thanks for your help

[Arkadiusz Wroblewski]

Hello and welcome to the Community @Aurelie reberac 

Can you share the exact JQL and the exact API response you get back? Without that, it is hard to tell whether the problem is in the query itself, the Python call, or the result handling.

Also, if your JQL uses date functions like now() or startOfDay(), then today’s time change could absolutely be relevant. Jira Cloud supports those date functions, and in Germany/Berlin the clocks moved forward by one hour on March 29, 2026. 

The first thing I would do is run the same JQL directly in Jira advanced search and compare that result with what your Python script returns. If the UI shows issues but Python does not, then the next useful detail would be the exact request code and the response body.