Does anybody know the easiest way to export your data from the boards if you want to use elsewhere?
Hi All, Please could you assist me, I am busy creating a workflow for one of my boards. How do you configure your workflow to transition to another status if I reply on the call? For example; The ...
I have xls report file on the server and need to send this file in email in scriptrunner but don't understand how to add file in email def mailServer = ComponentAccessor.getMailServerManager()...
Dear Sir/ Madam, I want a custom field which can allow selection of : multiple items & it's quantity - side by side. When i press "+" symbol, it makes me allow to add two new boxes of Item &...
Please assist. I have a very simple JQL query that is not sorting my custom number field correctly. Seems to be treating the field as a string.
Hello, Is it possible to prevent user to close ticket if is not assign to anyone ?
Will the new license be implemented automatically ? My PO to Clearvision was 8430134. Delivery date 4 Sept. 2020 Serge Bellehumeur +47 48088792 Thales Commercial Norway
Hello, We are using JIRA Service Desk for different applications (projects), but when a ticket is submitted all people who are assigned to the project receive email notification. How to make it so o...
Hi guys, I copied a board with the tickets, status etc to test the integration for a testing tool, however when i make changes to a ticket in the duplicate board, it also makes changes...
I am trying to fix a failed project automation rule: when the issue of specific issue type is created 2 fileds should change to (...set by me). The rule fails sometimes: Unexpected error executing ru...
When trying to realize one project, we first made our own Issue Types and after that we changed their names several times. What happened? When we go to Create Issue the display of the Issue Type nam...
Hello All, One our Jira project Admins maintaining more than 40 projects in Jira. There are n number of boards and sprints in all the projects. He wants to see all the Sprint details in one Das...
My jira server was quiet slow, and I tried to restart, unfortunately, I wrongly run start-jira.sh with root but not the jira user. Of course failed to start, and some folder's owner is changed to ro...
Hello experts, I am ingesting issues data using Jira Rest API, that is being requested from a python code. I am using the search API to bring the data I need: https://mycompanyjira.atlassian...
We have a Service Desk project set up for clients. When an issue is created and the status changes to Open, a new linked software ticket is automatically created. I have been asked to migrate all of ...
Hi, Looking for API documentation for JIRA Core 7.12.3. Appreciate your help!
There are quite a few examples showing how to do this by linking a task to an epic, but I want the task added to the epic. Step 1: A user creates an Epic. The epic has a custom field titled B...
I am using JIRA cloud. I need to show the status of my overall project based on the start date and end date of the different tasks. The logic is as follows - 1. If there is no difference betwe...
Problem I cannot see the description field of tickets on JIRA Cloud. Action taken I went to Issue Layout and found 'Description' in the Hidden Fields column. So I moved that field ov...
Hi, We have an integration need to query issues that were updated since the last time the integration ran. For this when building the Jira API query, I am trying to filter by using the 'updated' fie...
批量处理问题,不是单个ISSUE哦~~
Hi, I create de following workflow: For the first state, I habilitate the option "Allow all states to transition to this", and in this transition, I have de following send functions: ...
As my name is still connected to issues in a project I am no longer on, can I turn off email notifications for just that project vs. turning off notification by reporter or other more global criteria?
We are changing the values available for our Priority field. Can anyone tell me what will happen to the old values on current and closed tickets once I remove them from the pick list? ...
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