Hey team 👋 Earlier in the year, we released the ability to connect your team to Jira projects and Confluence spaces, whereby they will show up in your team profile . Now you can add any web l...
Hi everyone 👋 My name is April, I’m a product manager building Atlassian Team features. Earlier in the year, we released Managed Teams. These are teams that have been connected to a group, which...
Last year, we began our journey to improve the language in Jira to better reflect the diverse ways teams define and manage their work. Today, we’re excited to announce the next step in this evolution...
We're excited to introduce our new Jira Cloud Learning Collection, specifically tailored for customers migrating to Cloud. This centralized resource covers essential topics, including core end-user f...
...eed to write custom programs that interact with Atlassian Public APIs. It takes care of authentication, optimizes for performance, manages errors, and handles other API complexities. Moreover, we d...
We're excited to introduce our latest integration: Jira Cloud for Gmail, available now. Whether you’re managing projects, handling customer conversations, shipping code, or coordinating across tea...
...ormatting: The ability to create branches in your form. This means the form can automatically show or hide specific questions and sections based on the user's inputs. Public access: The ability to allow t...
Hi Jira Community, I’m excited to announce that custom business and software project templates for both team-managed and company-managed projects are now available in Jira Enterprise! This means ...
Hi Community , I’m April, a product manager in Atlassian Teams. We’re excited to announce that starting this week, you’ll be able to connect your Atlassian Teams to Jira projects and Conf...
We’re making big changes to make Jira the best work management tool for every knowledge worker on every team. One recent change is making recurring work effortless by allowing you to schedul...
Hi Jira Community, As part of the rollout of the new navigation, we’ve released the ability to add multiple board views (maximum of 5), to your business projects. Additionally, you’ll be able to ta...
👋 Hi Jira community! I'm Amira, a Product Manager in Jira Cloud. I am excited to announce we are bringing hierarchy to the All work view in project navigation! 🎉 This update makes it easi...
...s the dates approach. Keep an eye on this page and check the public roadmap for the latest updates and more information on the new navigation. Cohort T...
Hello community, I'm Shikhar, a Product Manager in Jira Cloud. I'm thrilled to announce a change that is coming soon. We are introducing the ability to reply to comments on work item...
Last year, we announced our commitment to evolving the language in our tools to better reflect the diverse ways teams define and manage their work in Jira. Starting today, we're moving to using ‘wo...
Hi everyone 👋 My name is April, I'm a product manager working on Atlassian Teams. I'm excited to announce that we're publicly releasing our new Team configuration called Managed T...
👋 Hi Jira community! I'm Amira, a Product Manager in Jira Cloud. I’d love to share two exciting updates to make your experience in the issue navigator easier than ever: Inline issue creation...
Hey community 👋 We want to welcome you to the new year with a look back at all the ways Atlassian Intelligence (AI) helped turbocharge your Jira workflows this past year, along with a little sneak...
👋 Hello Community, We are excited to unveil a new Development hub experience specifically designed for software teams using Jira. This new hub is a centralized place, offering valuable insights in...
Teams do their best work when they have visibility of the bigger picture and the dependencies within it. For this to happen, every team — from product and engineering to marketing and design, and bey...
Hello and welcome to the Jira Community! We’re sharing some of our favourite resources to help you get started on your Jira journey: Did you know about the free learning paths available o...
Using Automation, how to create multiple tasks under a parent task dynamically based on the description of the parent task Eg. Description Contains Create 3 tasks for below and assign ...
Something went wrong on our end. Please try again. If this keeps happening, contact support. (Issue ID for Atlassian use: c360988997bf42eab74dd00d6fac4975) This site name is just a suggesti...
I created a shared team (5 members) and attached that team to a plan. However, when I filter to see tasks assigned to the team members, it only returns 1 member's assignments. Removing the Team and t...
Does JSM come with the premium plan? or is that something you have to purchase separately?
Our admin account is unable to receive verification emails, and we can't open a support ticket because only admins can create tickets. We've tried sendind and re-sending verification emails but no l...
I want to change the default for this setting at org level: https://support.atlassian.com/jira/kb/how-to-alter-the-branch-name-format-in-the-create-branch-option-in-development-panel/ I understan...
Hello Atlassian Support, I have lost access to the administrator account of our Jira Cloud instance: acrid.atlassian.net. Here’s what happened: My admin account was registered under julkul@utu.f...
I have a Team Managed Kanban board, new UI layout, and notice that "done" tickets are not falling off the board after 14 days in the done column. Is this a known bug?
It would be a major help to be able to filter issues by all issues I have commented on. I understand you can filter by last comment, collaborators and assignees. But I need to be able to filte...
Hello All. Our org just adopted Jira and since we work exclusively off Story Points, we want to convert it into time-based estimates (using smart values as they are cleaner). I can try the whole bunc...
This week, all Jira notifications began coming through email with no preview text, just a button to read the comments. Can this be changed?
Hello - I am working on two separate teams that overlap about 10%. In jira -for every issue there is an "export XML" option. Now I am in my other account - how can I import this XML file?
Trying to update Payment model from Paid via Vendor to Free, BUT the dropdown is greyed out (not editable). From this reference: https://developer.atlassian.com/platform/marketplace/pricing-pay...
Hello all, I'm trying to automate a process in Jira based on actions in GitHub. When a PR is approved in GitHub, I want that to automatically approve the associated Jira issue. The issue is designate...
I have a project that is an onboarding task manager system. New employees are created as Epics from a filled out form. When that form is filled out my first automation is fired which fills in a seri...
Hello, As a site admin (Jira Cloud), I turned on the new navigation for our org. However, some users can see it, while others say the old navigation is present. I'm not sure how/why there is an inco...
Hi Community, I have custom field(text type) called serial number for my existing issues but every time i need to link newly created issue to it which is having same serial number manu...
I would like to set up an automation where: 1) The system recognizes the reporter and auto sets the tickets to Status=Done based on the reporter email address. 2) I then would like the system t...
Good morning, Atlassian team, I'm experiencing an issue where, when my team changes the status of a ticket, the system defaults to "Add internal note" instead of "Reply to customer." This behavior i...
When looking at the table of children of a Jira work item, there is a horizontal scroll bar at the bottom in the event that you need to view additional columns. However, there is no scroll bar at the...
Planning to take ACP-120, can someone help me how to prepare and how long it takes. Is it worth taking it?
I created a few similiar task in a projet that could've been just one. Instead of requesting to delete them, can I just combine them all into one task/list item?
I am currently using Direct HTML to prefill a ticket to use for intake purposes. One way I found to notify member on my team that the ticket has been created is through mentions. Is there an easier w...
I can use WorkflowManager to drill down to get post functions and validators. However, the last thing I can see is something like this FIELD_SCRIPT_FILE_OR_SCRIPT = YCFgeyJzY3JpcHQiOm51bG.... ...
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