Created Jul 13, 2022, Last active today
...o it's one line in a security questionnaire that either passes cleanly or doesn't, and a piece of context your agents stop hunting for manually. This makes sure both are true, instead of you having t...
For teams that live in Jira every day, sales often happen somewhere else. Sales activities are usually tracked in a CRM (though, sometimes still in excel… :)) . Delivery work lives in Jira. Customer ...
ScriptRunner is moving to Atlassian Forge: https://www.scriptrunnerhq.com/products/moving-to-atlassian-forge If you’ve spent any time in the Atlassian ecosystem, you know ScriptRunner has long been...
At Atlassian, we’re committed to Marketplace app trust. That’s why we’re evolving our Marketplace Trust program to better meet your needs and expectations. We want to hear from you! Please take a f...
Hey there, Atlassian Partner! Whether you’re an Atlassian Marketplace Partner, or a Solution Partner, you are a crucial part of what makes our community thrive. People come here for trusted advice,...
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We love showcasing our partners in the Atlassian Community and beyond. Because of this, we want to help enable partners to show off their organizations and post their own Partner Feature in the Atlas...
I'm the founder of FreeMetrics — we make BigQuery Sync for Jira, so this guide uses our app for the walkthrough. The SQL and the data-modelling advice apply no matter what you use. Once your Jira da...
One Epic. Three Stories under it. Six subtasks under those. The same shape every release, in every project that ships — and built by hand it's ten create dialogs, nine parent assignments, and about t...
HR has quietly become one of the most cross-functional operations in any organization. Onboarding alone touches IT provisioning, payroll, compliance training, manager coordination, and knowledge mana...
In modern software development and engineering, keeping track of requirements, design specifications, code, and test cases can quickly become overwhelming. Missing a single requirement or fail ing to...
If you own a Confluence Cloud storage budget, you have probably wondered where the space is actually going. Attachments pile up silently: an inline image gets removed from a page but the file stays i...
One work item is due on Friday. It is currently in Code Review. Jira shows where it is now, but the team still has two difficult questions: How much total time is this work item expected to spe...
One thing that comes up a lot with Confluence KBs: the person who knows exactly what the page should do usually isn't the person who can build it. So the idea gets written up as a ticket, handed off,...
Every Confluence wiki we have worked with has the same problem: pages nobody has touched in a year, runbooks for systems that no longer exist, onboarding guides that onboard people into 2023. Readers...
Your Confluence Data Center → Cloud migration is finally done. The pages are there. The content is there. Then someone opens an old architecture page and it shows: “Error loading the e...
Last week, I shared how my team started using JXL to flag work and bring live prioritization directly into Jira. With a basic “Needs attention” flag in place, it became much easier to spot potential ...
Hello, I'm facing an issue when creating a Test Execution from a Test Plan in Xray. When clicking Create Test Execution from a Test Plan, Xray displays the following message: "Test Execution cont...
If you administer Jira Service Management, here is a question that is deceptively hard to answer: who can reach this service desk portal, and how did they get there? Access accrues quietly: customers...
A ticket's single duration rarely tells you what you need to know. A report showing 20 hours total for a field value doesn't prove whether that number is improving or worsening; all you have to go on...
We audited our own six Marketplace listings. Here is what was broken, and what fixing it actually did. Disclosure: I build Jira apps at Ballon Apps. Every example below is one of our own listings —...
Use File Field to collect required documents from customers through the Jira Service Management portal. In this example, we will create a Request a contract review request type with a req...
Hi, Jira automation question. I'm using https://xray.cloud.getxray.app/api/v2/graphql to get the related tests of a test execution. This works fine and I get the correct result. {data...
Velocity vs throughput is a common question for Jira teams. Both metrics describe delivery, but they answer different questions. Velocity is the amount of estimated work a team completes in a sprin...
Smart Filter Manager for Jira (FMJ) is basically the admin dashboard Jira never gave you for filters. If you've ever tried to figure out who owns what, why there are twelve almost-identical JQL searc...
Hi there, I'm Elena from Elevatic. What if you could just ask Rovo, "Give me a performance overview for this space"? That's now a real question you can ask — out loud, in plain language, right in...
A lot of Confluence pages look dated for a reason that has nothing to do with Confluence: they're one long column of headings and paragraphs. The native editor actually ships most of what you need to...
When a customer, an auditor, or your own leadership asks "prove we hit SLA last quarter," what usually happens next is a scramble: export tickets, open a spreadsheet, manually calculate response and ...
Confluence Cloud does not number headings. People have been asking since 2004; the ticket, CONFCLOUD-1732, sits at 600+ votes as of August 2026, and Atlassian's last comment on it (January 2022) said...
Inline comments work well when reviewing a single page, but they become difficult to manage as Confluence content grows. On a long or busy page, users may need to scan the entire page for highlighte...
Consultancies often already manage their delivery work in Jira. Tasks are created, assigned, estimated, and completed there. Jira also includes native time tracking, allowing teams to log time agai...
A high-priority ticket hits your queue at 3:45 PM on Friday. Your Support Specialist drops everything and sends a quick reply at 3:57 PM. Boom. Time to First Response: MET. The badge turns a sati...
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