Created Jul 13, 2022, Last active Aug 21, 2026
I am looking for ways to create reporting on dependencies within project teams and across programs. I have found some outside training videos on using Dimensions but it doesn't provide enough informa...
Quoting text well is a small thing that makes documentation read like documentation instead of a wall of paragraphs. A quote separates someone else's words from your own — a customer request inside a...
One of those Jira tasks that sounds incredibly simple on paper: “I need to give three external users access to one project, but I don't want them to see anything else.” Seems straightforward, rig...
Hello, We are evaluating whether Xray Data Center supports a configurable priority model for Overall Execution Status. Desired behavior: FAIL > EXECUTING > PASS Example: Test A contains mu...
Done describes workflow, not every kind of completeness A Jira issue reaches Done because it satisfied the workflow's completion conditions. That status is important, but release readiness may depe...
TL;DR Your JSM request forms may be collecting more than your customers should share — or more than your agents should see. Request forms are a direct data-entry point from external customers, ...
Jira progress tracking seems straightforward when you only need to answer one question: What is the current status of this work item? But what if you need answers to more detailed questions like:&n...
A stakeholder asks why an issue is late. "It's stuck In Review" isn't an answer, and neither is a status label from 3 weeks ago. What actually helps is a number: this issue has been in deployment for...
When we first integrated the Forge LLMs API into Jira Workflow Toolbox, it was still in Early Access — and we were among the first Marketplace partners to do so. Last week, Atlassian made the Forge L...
...he place your teams look first. Automating the conversion takes that risk — and that work — off your plate. No manual recreation needed. That's the short version, and this release makes it true....
For an internal IT team, an SLA is usually a simple operational target – responding to a P1 incident within 30 minutes, or fixing a printer glitch by end-of-day. For a Managed Service Provider (MSP...
Does the PowerBI Connector add-on allow you to track sub-statuses? From what I can see, Jira natively only tracks time within the broader status categories :"To Do," "In Progress," and "Done",...
Disclosure: I'm part of the team at UX Software. We build Webhooks Pro for Jira Cloud, so we've spent a long time in this particular corner of the platform. This article is about the platform behavio...
For modern engineering teams running microservices or multi-platform apps, delivery is rarely isolated to a single repository. A single user-facing feature might require: Java Python ...
A walkthrough of a real custom Rovo Agent built for a two-week release cadence — what worked, what didn't, and where the split between automation and agent actually lands. Every two weeks, the same...
JSM Assets Migration · JCMA Legacy Field Types Unsupported · Jira Data Center to Cloud · Assets Migration Blocker Every Jira admin knows what a legacy field type is. It's the older attribute format...
Today, we are introducing the Mria CRM REST API, giving customers and partners programmatic access to CRM data and workflows managed inside Jira. The API currently provides 190 operations across Le...
Done counts can conceal work that returns A release report may say that forty bugs were completed. That is useful, but it does not say whether some of those bugs later returned to active work. When...
This article walks through how to connect to Workspace ONE UEM API and how to configure OnLink to pull device data in and map it to Assets attributes. Integrating with Workspace ONE UEM Wor...
It’s no secret that Jira has expanded far beyond its original use cases. Today, teams across industries rely on it to organize work, coordinate projects, and keep increasingly complex business proces...
Hi everyone, Most requests to write something start out vague. "Can you take the postmortem?" is really seven separate asks — timeline, root cause, customer impact, detection, remedia...
A Time in Status report usually gets built for one purpose and one audience. Then 3 other teams ask for "the same thing, but just for us," and you end up cloning the report or editing the dashbo...
Hello Everyone! I was reading one of Atlassian's document recently about Multiple Identity Providers (IdPs) being available with Atlassian Guard enterprise, and it got me thinking... Why would a ...
Hello again! As now it's possible to have Asset fields at a Space level in Jira (projects) with Projectrak, teams can now connect them with objects they already manage in Assets, such as apps, serv...
One of our bank customers runs a fairly standard demand intake process in Jira Service Management. Business teams submit new project requests through the portal, and those requests stay there until a...
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