Created Jul 13, 2022, Last active today
You edited a budget spreadsheet on Tuesday. It was attached to a Jira work item, or maybe it was on a Confluence page in the release space. You made the change directly in the browser, no download, n...
Disclosure: I build Approval Nudge at Quietmill, the app discussed in the second half of this article. A JSM request says Waiting for 2 approvals. The approver source is a group. That sounds c...
An AI assistant that can read your Jira tasks behaves differently from one that cannot. It stops asking you to paste context and starts working from your real sprint, your real backlog, and your real...
Most teams don't have a shortage of work. The harder part is figuring out what deserves our collective attention first. That can get difficult in Jira. Work gets spread across projects and boards, ...
As Jira projects grow, so does the number of links between work items . One work item blocks another. A task depends on a story. A bug is related to a feature. Dependencies spread across projects...
A payment issue enters the service desk at 9:02 AM. At 9:08, an agent replies: “We’re looking into it.” Time to First Response: MET. ✅ Then the request waits for another team, changes hands twice...
Hi everyone 👋. I'm Darek from Appsvio - an Atlassian Marketplace Partner and the team behind Issue Templates Agent for Jira. Disclosing that up front since the story below involves our app. I'd li...
At Atlassian Team Europe in Barcelona, Jan Graeber, IT Business Partner at Peter Cremer Holding GmbH & Co. KG, shared how his team connects Jira with Outlook and Microsoft Teams across IT service...
Real work doesn't live entirely inside issues. Native Jira Automation has no concept of a person's availability, a team's workload, or a timesheet. It can assign a ticket to a user, but it ca...
A metric is only urgent if the decision is urgent Real-time dashboards are often treated as an upgrade in themselves. A live number feels more authoritative than a weekly or monthly report. But ref...
...entences — and making both true before the retro happens, not eight months after. Further reading: what's actually covered under shared responsibility · what post-migration governance looks like · w...
AI infrastructure spending is on pace to hit roughly $497 billion in 2026 (IDC). Most engineering leaders can tell you the total. Almost none can tell you which team it went to, which initiative it s...
Every company has "that person": the only one who knows the right JQL, the right filter, and how to keep the report that leadership checks every Monday running. When they go on vacation, switch teams...
Choose from many powerful functions. Native JQL gives you a handful of fields and operators. JQL Argon app gives you a toolbox — functions grouped around th...
We kept running into the same gap: work that lives partly in the physical world (server racks, lab equipment, warehouse stations, printed handover sheets) and Jira issues that describe that work, wit...
Key takeaways PSA software manages the business, not just the project: It connects project work with resources, time, rates, budgets, costs, profitability, and billing. It solves a different pr...
Your Jira integration suddenly stops syncing. You check the logs and find: 429 Too Many Requests You check Jira. Jira is working normally. So what happened? Your integration may have h...
A QA estimate that doesn't overwrite the developer's estimate. An SLA limit of 4h stored on the request so an automation rule can compare against it. A baseline estimate, frozen at sprint start, si...
Making changes in Jira Cloud can be deceptively hard. If you make a change directly in production, you risk disrupting teams that depend on Jira every day. If you test the change in a sandbox first...
...tatus": "Critical", "active": true, "severity": "Critical", "flapping": false, "resolved": false, "snooze": { "snoozed": false, "wake": null, "autoCancel": false }, "startedOn": 1...
Suppose a sprint misses its target. You open a Time in Status report and find several work items that spent a long time in Testing. Fair enough—Testing looks suspicious. Then the questions begin. “...
This is Majid, Head of Support and Services at Exalate. This post is co-written with our partner at DevSamurai, makers of TeamBoard ProScheduler. Jira holds your work well. Every task, story,...
JRACLOUD-90221, open since 2016, asks Atlassian for something that sounds basic but still isn't built: a report that shows how long issues spend in each status across a project — not one issue at a t...
If you've ever wanted to glance at your team's cycle time the same way you glance at a burndown or a pie chart — from the dashboard, without opening a separate report — you're not alone. JRACLOUD-949...
I’m part of the team behind Simple Tables at Simpleasyty, and over the last few months we’ve been receiving an increasing amount of feedback from teams using Confluence in very different environments...
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