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Hi, our workspace innohive has been placed in read-only mode after exceeding the 1GB workspace storage limit, and we're now unable to push anything at all — including an attempt to revert the change that caused it. What happened: * We were blocked from pushing due to Git LFS storage being full (1GB Free-plan limit;…

We are on a Free plan workspace (alexionsoftware) that is close to the 1 GB limit, and we have been cleaning up. After the cleanup we see a large gap between what a fresh clone contains and what Bitbucket reports as the repository size, which as far as we understand means server-side garbage collection is needed. Since…

how can we contact with you for buying Jira confluence enterprise We need to deploy Confluence on our own servers.

Hello Trello team, I believe I have identified a rendering bug affecting cards near the bottom of lists. Some cards in my Trello boards no longer display certain elements on the front of the card: * The colored label assigned to the card is not displayed. * The button/checkbox used to mark the card as completed is not…

Hi Team, I want to understand how rovo is beneficial for business analyst in day to day work and how i can make my work delivery more effective using rovo

Hi, many cases the Zephyr test cases don't get to Confluence but writes instead: "There is no application link configured for Jira.Get online help about Zephyr Scale Reporting for Confluence. Have you ever met this error? Which log(s) need to be checked? THank you, Rumi

team@eml.atlassian.com

Hi Atlassian Community, I am currently working on a Jira migration and need to import issues from an Excel/CSV file into Jira. The Description field in the source data contains content in HTML format. During the import, Jira is treating the HTML tags as plain text instead of rendering/converting the content into the…

Hello, do you know how to reactivate my subscription? Page unavailable Your Atlassian Cloud site is currently unavailable. Please check Atlassian Status for known problems. If there are no known problems and your page hasn't appeared again in 5-10 minutes then please contact our support team.

Dears, Can anyone help me with recovering an old Jira board located under the https://vosslohag.atlassian.net/? I am not the admin of the board in question, but was a member of it. When I try to open it, it says Page unavailable Your Atlassian Cloud site is currently unavailable.The board was a team-managed software…

We operate a Bitbucket Cloud OAuth consumer (classic consumer, authProfile "oauth.bitbucket.legacyOAuthPrivate") used by a hosting integration. It works correctly for all users except one, where every access token issued for that account is rejected by the Bitbucket REST API within seconds of being issued. WHAT HAPPENS 1.…

I'm trying to understand the difference between deactivated and suspended users. I'm trying to do some analysis on the users of our cloud instance to make sure we aren't using up more licenses than we need to.

When a customer raises a ticket, they get the on screen confirmation, but no email. The ticket is in the open queues but no notification is sent to the agent. When the agent replies nothing is sent to the customer's email

Our former Billing admin has left the company and we need to update the billing information so we don't lose service. We do have access to the former e-mail but not 2FA. Tried requesting Billing access for next Admin, but the approval process keeps erroring stating to try later. Also tried access former Admin account, able…

Selecting the best QA test management software can have a significant effect on the efficiency of teams when it comes to managing test cases, tracking execution, and maintaining quality across the development cycle. We've been using Tuskr for our testing workflows, and it's been a smooth experience thanks to its simple…

症状 サンドボックスへのデータクローン実行後、Confluenceのアクティビティフィードやページ履歴に「Confluence Migrations Tooling Service Account」による大量のページ更新が記録されます。 原因 これはサンドボックスデータクローンの正常な動作です。 プロダクション環境からサンドボックス環境にデータをクローンする際、ページ内のマクロ（例：contentbylabel、create-from-template、detailssummary、tasks-report-macro…

Dear the community, I’m currently working on a content inventory project for our Confluence spaces. The goal is to export all pages along with their metadata — including Page ID, Title, URL, Parent Page, Status, Created/Updated Date, Creator, Last Modifier, and Access Restrictions — to help us audit and update our…

It started when using a template for one of my new boards. Now, when I create new boards, same thing is happening. Not on my old boards. I actually love this as a feature, if I could control and choose it to happen when I want to focus on just one list. But it happens without my control. Help please!

I anyone seeing VERY odd behavior de/selecting labels. Selecting 1, adds another? Selecting another, also selects a 2nd one? Etc?

Hello everyone, On September 3, my personal Atlassian account associated with my Bitbucket Cloud username leogar07 was unexpectedly deactivated. When I try to sign in, Atlassian says that the account has been deactivated and that I should have received an email explaining whom to contact. However, I never received any…

Curious to hear how other admins have tackled this one, because it turns out we're not dealing with an internal quirk, but a well-documented (and long-unresolved) piece of Jira's permission architecture. The core issue: To manage sprints, users need the Manage Sprints permission. Per Atlassian's own documentation, that…

I have an older Bitbucket workspace named hbsjaxxx-canary that was created back in 2023. I accidentally deleted a third-party App that was being used, so I needed to re-install that App. When I tried to do that, I was blocked with the following error, "You can only install for a team. You must be an admin for a team to…

Hi awesome community, Today I would like to share with you so small topic about usage Garbage Collectors in production (GC Strategies). At the moment, most popular in Hotspot JVM is G1 GC, after CMS and rising star is Shenandoah GC. So in this topic I will describe how to migrate to Shenandoah GC. If you already on…

I received an email today that my Trello account will renew soon. However, I cancelled all subscriptions for that account which I haven't used since 2024. I clicked on the button embedded in the email and it takes me to a "Page Not Found". So that page doesn't exist but it can still be charged? The two boards I have on…

Has anyone else had the issue where the cover photos are not displayed anymore unless you open the card? I use the cover photos for our current real estate listings, and now the exterior photos don't show up. I only see the address and the text information, no cover photo. 

We have some groups that have members, in the JSM notification scheme I have added that custom field be added to the notification "You're assigned to a work item (System)" and that I have chosen group custom field value. However, when I change that field to one of the groups there is not an email sent to everyone in that…

Is there a tool (Confluence Macro?) that will show a report or alert for all pages that haven't been updated in over a year? I'd like to use this to trigger an internal review for the page owner to try to eliminate stale and dead pages.

Hey i waited for over 10 minutes and nothing happened. I checked everything and receive all ohter emails. That sucks because there is no clear issue on my side or help from your side and I need to work What can i do

As part of our security and anti-abuse posture, we are making an important change to how SSH traffic is handled for Bitbucket Cloud. If you use Git over SSH with Bitbucket today, you’ll need to update your configuration by November 12, 2026 to avoid disruption. What’s changing? Bitbucket Cloud is separating SSH and HTTPS…

En Jira se creo un flujo de trabajo para revisar unos requerimientos, para que estos sigan el proceso normal, deben estar aprobada por mínimo dos miembros del equipo. Al miembro de mayores aprobaciones le esta generando duplicado los diferentes casos. No puede distinguir entre los que ya están aprobados y los que no, todos…