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When I authorize the Atlassian MCP Server (client: Claude, callback https://claude.ai/api/mcp/auth_callback), the consent screen has two fields: Site (For Jira, Confluence and other tools): <my-site>.atlassian.net Bitbucket workspace: a dropdown that lists every workspace my account belongs to (workspace-a, workspace-b)…

I'm trying to log in to the account, and it is sending a confirmation code to my email. But I registered an account with a +jira suffix. I have tried logging in and resetting my password many times, but I haven't received any emails. What can be done here? Could you merge the account with the existing one without +jira?…

Summary This article is being used to demonstrate how to automatically add Watchers to Jira Issues when a User is mentioned in a comment, using Automation. Please note that you can make this Rule either a Single Project, Multiple Project, Project Type, or a Global Automation Rule, depending on your preference. But bear in…

Dear Atlassian Team, I am experiencing login issues when trying to access my Trello account using my business email address, cookingtheworldmm@gmail.com, which was recently changed to marta@cooking-the-world.com. I am unable to log in, and I am not receiving any password reset links either (on both emails). Could someone…

Hi all, We’re seeing a recurring issue with the Loom meeting agent on multi‑organization calls and I’m trying to understand if this is expected behavior or a bug. Scenario * One recurring meeting with 7 people from 4 different organizations * 3 of those organizations use Loom and each has its own Loom meeting agent * When…

Dear Community, is it somehow possible to disable this annoying popup window on the left after a new confuence page has been created? Best regards Thomas

hello everyone, i was wandering if there is a way to add custom icons/visualizations on changed files in the file tree in the diff view? my case is an inhouse developed bitbucket plugin that uses maven bitbucket libraries for integration. i know that there is some ability to do so because when some comment on a pr a blue…

Is anyone else seeing this? In the Jira add-in for Outlook, I can’t type in the Description field. The characters show up as I type but disappear almost immediately. Pasting text into the field still works sometimes. This started in the last couple of days.

I would like to create a measure that captures the number of tickets that entered a High, Critical, or Urgent priority within a specified time period and are still currently in one of those priorities. A ticket can enter these priorities either by: being created with a High/Critical/Urgent priority, or being transitioned…

Hi Atlassian Support, My workspace julienrandria2022 has been deactivated due to inactivity. I am the administrator of this workspace. Could an Atlassian staff member please help reactivate it or grant assistance so I can recover access to my repositories? Workspace ID: julienrandria2022 Thank you!

Confluence Page displaying legacy content and has limited functionality, how can i fix it? i tried looking up article but was not successful

SourceTree's stash feature has a bug: after modifying local files and then stashing them, the file list doesn't appear on the right side of the stash header. This feature was present in earlier versions, and I really liked it. I hope the SourceTree team can fix it. Thank you. SourceTree's version : 3.4.28

trying to add a service management to my service its just giving me an error. We had some technical trouble We experienced a technical problem while trying to load this page for you.

신규 사용자를 게스트로 추가하였고, jira 앱과 스페이스에 접근 권한을 부여하였습니다 이전에도 다른 사용자를 게스트로 추가하고 스페이스(SMG)에 추가하였으나, 접속이 되지 않는 동일한 문제가 발생하였습니다. 이 문제에 대해 확인 부탁 드립니다. 감사합니다. [Personal information removed as it is against community guidelines]

想要创建一个含有附件的备份包

Hi Atlassian Community, We are announcing that on April 9th, 2026 (6 months from now), for Confluence Cloud, the Jira Legacy macro will become the Jira Data Center macro in the cloud editor. This means that: Jira Legacy macro (also known as Jira Issue Macro) will no longer support the insertion of Jira Cloud issues.…

Hi Community, This is Laura from the Confluence product team. We know many of you have run into unexpected issues since the migration of the Jira Legacy macro to the new Jira Work Item macro (originally announced here), and we want to address your feedback directly. This migration caused more disruption than we…

Hi there! I'm the administrator of a Jira Cloud environment that was migrated from Server to Cloud a couple of years ago, and existed for a few years before that. There is a lot of custom field sprawl (1,111 fields) that our Site Optimiser has found are unused - I reckon I can "clean out" about half of these as they're…

Welcome to week three of our Customer Service Management app deep dives! Today, we’re sharing more about customer context, which brings together customer data, relevant services, team information, and documentation into one workspace. Why Customer Context Matters Personalizing support significantly contributes to creating…

 Update on October 23, 2024Thank you, community, for your feedback and comments on this post. To address the top 3 asked questions below: (1) Support for Asset field: The old transition screens will continue until the Asset field is supported on the new transition screens. (2) Shortcuts: We’re working on improving the…

Hi everyone, Thank you for your patience while we worked through your feedback on the new transition experience within Jira. We've heard your concerns, and we want to share a new toggle that allows you to switch experiences. You can choose your screen We have now rolled out this experience. From now on you'll be able to…

Hi! I deleted a good number of large files from a repo, but the size still remains the same. Would it possible to run garbage collection on it? It's the GameLit repo and it's 822.4 MB. Thanks, Alex

As an Admin, i'm sick and tired of daily notifications of people requesting Jira Product Management. None of them are actually interested in the tool, but only their curiosity was triggered by the 'Try' buttons. JPD is an investment we've analyzed and rejected. These requests now all get ignored or rejected, i do not want…

Hello, In our Confluence Cloud environment, my goal is to edit the Knowledge Base Default Homepage Template so it's useful to us, instead of a dead page or inducing a heavy manual lift to edit. Thus far, it sounds like Confluence Cloud does not allow for default system templates to be modified (if you find that's wrong…

We use a team-managed software project in Jira Cloud. When a task's due date is today, its board card already shows the red overdue warning. We need the deadline to include the entire due day. For example, a task due on 13 October should become overdue on 14 October, not on 13 October. Is there a supported setting to…

There was a similar post when the beta version was released, but it didn't get much of a response. Since the new layout was introduced, the tab buttons have been hidden in the menu. This is quite inconvenient. The whole point of creating these buttons was to allow users to quickly and easily perform an action. Are there…

Hi, I’d like to close and delete two Trello boards, but I can’t, because neither of them has a board admin: Projekt DOM Projekt MAM PLAN On both boards I’m the only member, with the Member role, and I’m a guest in the Workspace the board belongs to. The role dropdown next to my name in the Share dialog is disabled, “Close…

Hello, I'm using the API call with a service account: https://api.atlassian.com/ex/jira/<could_site_id>/rest/api/3/field When accessed through Service Account token, it returns 55 fields (5.82KB JSON response), I didn't check them all, but seems these are the system fields. The same API, with my personal token:…

In Confluence Cloud only: Can an organization administrator, site administrator, space administrator, or content administrator configure Confluence so that historical versions of pages cannot be deleted, while users can still edit those pages and create new versions? I am specifically looking for an append-only version…

Hi, We have a user that when I attempt to invite them to Jira/Confluence we receive this message The user currently does not exist in our list of users. What can we do to provide them with access? Sequence of events. That user previously had access. They lost their access due to inactivity (I think we suspended them) They…