Atlassian Community

I understand script runner does not have this function "removedAfterSprintStart". Is there a way or work around to get tickets that was removed after sprint start? I really need this for reporting purposes. 

Hi everyone, I'm trying to identify issues that were removed from a sprint after the sprint started. From what I know, the Sprint field doesn't support historical operators like CHANGED, which makes this tricky. So far, I’ve considered these approaches: 1. Brute force approach * Get all issues not currently in the sprint *…

Hi, I want to export Jira Sprint Report to Excel. This should include, Burndown chart, Completed tickets, Not completed tickets and removed tickets in one excel.

Dear All .. The following looks like near impossible with my exploring knowledge so far with 'Table from CSV, Office Excel Macro, Spreadsheet macro' etc .. My ask is: I have a Capacity plan in my Excel which will be updated on weekly basis .. now, there is a need for me to reflect the same in Confluence page(Table) .. in…

What actually makes a Cloud migration work? It’s rarely just about getting from Data Center to Cloud. The real challenge is getting there without carrying unnecessary complexity, hidden risks, and outdated ways of working with you. That’s exactly what we’ll be discussing today during our Atlassian Community Event: ☁️…

Hello, I created a block template and now I'd like to edit it. I searched for the "template gallery" cited here https://support.atlassian.com/confluence-cloud/docs/create-and-manage-block-templates/ but I do not find it... Any suggestion? Thanks a lot -- Enrico

We are using Jira Service Management Cloud with customer notifications enabled. When a public comment is added to a request, Jira sends an email notification to the customers involved. Customers can reply directly to that email, and their replies are correctly added to the request as public comments. However, we are…

Add a counter on the homepage showing how many people are here. I bet there are a lot!

Tags are screwed up again.... Colors are NOT showing see COLORS missing in this column, and selectable items HAVE COLORS

Has anyone figured out why Jira sometimes shows an issue as “updated” even when no visible field was changed? I’ve noticed it on a few issues and can’t tell what’s triggering the update timestamp.

I am not able to access my Confluence page. I get this error message. The status page indicates that Confluence is up and running. 

Hello guys, I am preparing for ACA-900 certification), as per the available guideline the Exam topics are as follows; * Basic concepts — 21% * Jira navigation — 15% * Rovo basics — 3% * Issue lifecycle, workflow, and boards — 24% * Working with work items — 37% however, Jira Essentials certification prep resources covers…

Wondering if Tempo is the best time tracking app for jira and JXL? 

Hi everyone, I'm Kate, and my team and I have been using the TMetric plugin for time tracking with Jira. Overall, the setup works well, but I'm running into a problem with keeping time entries accurate when people switch between Jira issues throughout the day. For example, someone might work on one task for 30 minutes,…

It is not possible to import HTML files. When I upload the zip folder, there's an error and I can't go forward. The same goes with Notion files. Atlassian doesn't read the zip folder. I have all admin permissions. What's wrong?

I currently have to open several tickets to log my work for the day or week. Is there one location that I could log my time or even see my time summary?

Hello Atlassian Community / CloudFactory Support, I am writing regarding a technical issue with an account invitation. I have been shortlisted for a new project and received an official "Shortlisted" notification on Saturday, March 21st. The Problem: * I verified my email address on March 7th, 2026. * I have not received…

I haven't logged in for probably over six months. Today I did, but my workspace is gone. There was nothing under "all workspaces" and I got an error when I tried to use the URL directly (bitbucket.org/pfackler). How can I regain access to my repositories here? Thanks for the help.

Is it possible to use the A2A with another service than Gemini? I'm stuck on this step: https://support.atlassian.com/security-and-access-policies/docs/manage-a2a-connections-in-admin-hub/ "Users must complete OAuth 2.1 authorization before Gemini can call Rovo on their behalf. More information on the setup ." I need the…

Hi, I need help permanently deleting my Atlassian account. Someone created this account using my Gmail without my permission. I never created it. When I try to delete the account I get this error: "User is last billing admin of a transaction account that has one or more active entitlements. User is last billing admin of a…

after I enter my new API token , i can not start RovoDev more , I use VS code I get those errors Failed to start Rovo Dev Rovo Dev service is unreachable. Please start a new chat session to try again. Extension Stack Trace: Stack Trace: Error: Rovo Dev service is unreachable. Please start a new chat session to try again.…

We have Rovo enabled on our Atlassian account and it had access to Confluence. We added Confluence to our Rovo blocklist but it seems Rovo still has access to the Confluence instance. We know this is the case as we also have Claude connected to Rovo and Claude can access our Confluence through Rovo even though Rovo should…

I manage several businesses in separate Trello workspaces and use ChatGPT across all of them. Requiring me to disconnect/re-authorize the integration every time I need ChatGPT to work in a different workspace defeats much of the value of the integration. Ideally, authorization should allow selecting multiple workspaces—or…

Hi Atlassian Community, I have a JSM Cloud automation rule that updates a Created Month custom field. The rule actor is Automation for Jira, and the field context is correctly configured. The automation works successfully for most tickets, but intermittently fails for some tickets with the following errors: “Issue doesn't…

As of now, there is limited flexibility when it comes to how many people are required to approve a step in a workflow (see below). What happens if the group of approvers increases or decreases frequently? Say I have a group of 8 people and I need at least 5 (50% + 1) of them to approve a step. But, one day your boss…

We have set up JSM Operations alerts recently with the whole shebang, DND override, quiet hours override, max alert volume setting, every alert is P1 - Critical, etc. These alerts seemed to work as expected, alerting through DND and silent modes. The issue is that many of us don't use the JIRA app much otherwise. The app…

I initially logged in to Jira and enabled two-step authentication, but I forgot my two-step authentication code and couldn't recover it, so now I can't log in. How can I disable two-step authentication?

We're excited to announce that Bitbucket Cloud is now supported on the Atlassian Rovo MCP Server. Meaning AI clients like Claude, ChatGPT, Cursor, and VS Code can now browse repositories, create commits, open pull requests, and check pipeline results all through the same secure MCP connection that already works with Jira…

I am constantly being slowed down in my work by having to revert changes made by this tool - for example, page titles in Confluence conform to a very consistent standard for traceability / audit purposes. They cannot be summarised or changed - in fact, it would be an ideal thing for an LLM to do as it's not complex.…

I want to create a table which can perform basic addition and subtraction? Is it possible on Confluence without any scripting?