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Hi everyone, I’m interested in how service based businesses handle communication when their website or online services experience an outage. Statuspage seems useful for keeping customers informed during incidents, but I’m also wondering about the broader impact on the business website. If customers regularly rely on Google…

Are "Sections" used for different spaces that functional organizations would then build out (think spoke) back to the Company Hub page? So, HR, IT, Procurement, Product, etc can each work on their organizational pages that link back into the Company Hub? So owners and authors can work asynchronously on their respective…

Hi Atlassian Support Team, We are currently using Bitbucket Cloud and have a webhook configured to trigger our CI/CD pipeline (AWS CodeBuild) whenever a pull request is updated. The issue we are facing is that the pullrequest:updated webhook fires for every single metadata change on the PR—such as updating the title,…

I'm finding the online documentation to be inconsistent and confusing. Not sure where to look anymore?

Here are two pages as an example in our public knowledge base, which do not have the same font rendering. Has anyone an idea what the cause is and how to fix it? https://netxautomation.atlassian.net/wiki/x/OABXOg https://netxautomation.atlassian.net/wiki/x/rIDHO I cannot figure out what the difference is. It seems that the…

Hello We’re a Marketplace Jira app team exploring Teamwork Graph (TWG) to improve reporting capabilities for our customers. Before we invest further in extending our reporting capabilities, we’d love to confirm a few things I couldn’t find clear answers to in the docs. Custom entity types in Teamwork Graph Will Marketplace…

Confluence still doesn’t show a word or character count on a page, so people end up pasting content into random web counters — not ideal for anything confidential. I built a free Forge app that puts live word count, character count, and reading time in the page byline (always visible, no click). Tap the byline for a fuller…

I am still learning Jira and trying to understand the best way to organize tasks when working on multiple projects. Do you normally create separate projects for each type of work, or keep everything in one project? I would also like to know how experienced Jira users manage priorities and avoid missing important tasks. Any…

Most service management reporting looks impressive right up until someone asks a simple question: So what should we do differently? If the answer is “nothing, but here’s a chart of ticket volumes,” then it isn’t reporting. That’s the trap a lot of organisations fall into. They build dashboards full of open counts, SLA…

I want to the ability to view items in Filtered Lists that show me the actual sprint names of anything that encompasses multiple sprints instead of seeing the Sprint +1 value. The closest workaround I've found is exporting the data into Excel. I want to see this in JIRA, not have to export it. 

Site: velos-team.atlassian.net Project: VELOS (Velos Geral), team-managed software project The Fix versions field works correctly on the "Problema" (Bug) work type, where it lists all nine existing project versions. However, it disappeared from the "História" (Story) work type right after I edited that field's required…

Hello, I am looking exam center for ACP-120 in Azerbaijan, Baku Who is know where exam center provided this exam center?

Hi everyone! Excited to join the community and looking forward to learning from your experiences. In our team, we're trying to build a roadmap that shows not just individual tasks, but also the dependencies between them across different stages of development. For example: Task A (one team) → blocks → Task B (another team)…

Will the new Jira Capacity tool be customisable (for example change the 40 hour week) in future? Will it also have reporting capability?

We're trying to import our NinjaOne RMM data into JSM assets through Data Manager and are at a bit of a loss. We want this to be automated and have zero human input but aren't sure how to do this without a native adapter in Data Manager (I'd love for that to be a feature request for Atlassian). Anyone had any luck…

Hello, After logging in today, 3/4 boards in the same workspace were blank. No lists. No cards. No new additions to archives or activity. When looking at the board activity on one of the blank boards, clicking on a change shows the relevant card, then reloading the page shows the board as it's meant to be will all of its…

■ Summary Atlassian 管理画面（admin.atlassian.com）の「Connected apps」から Marketplace アプリ（Forge / Connect アプリ）を更新（Update）しようとした際、エラーが表示されて更新に失敗する場合があります。本記事ではその原因と対処手順を説明します。 ■ Environment Atlassian Cloud（Jira / Confluence） Atlassian Administration（admin.atlassian.com） IP 許可リスト（IP allowlist）を設定している環境 ■ Symptoms…

I am having problems with an import where I have one attribute that can be populated with multiple objects. It is within the same schema because we are trying to set relationships between the objects. I am trying to import via CSV file. The file is created from an export I made after I have successfully added Fred & Wilma…

🎯 Before you start: what we can (and can’t) help with TL;DR – Forums being weird? Here’s what to do If something is broken on Atlassian Community, you have two main options: Post a comment on our dedicated bug-report thread, and optionally report your own post to moderators so it’s seen faster. Email us at…

Hi team, I am at a bit of a loss. I have been experimenting with some of the AI Agents in JIRA, and I set up a few through the Studio last week. They worked, and appeared on my tickets under Agents > Start Work. Unfortunately they have now disappeared from my project (SD) whilst they still appear in other projects (SC)…

received and assignment and i want to print it, with all the info and image.

Hello, we're having an issue where the quarantined tests are not appearing in /opt/atlassian/pipelines/agent/build/.bitbucket/pipelines/generated/test-case/meta-data.json (the file itself in not present on build machines), which causes quarantined tests to be executed during pipeline runs. Our setup: 1. Running against…

Genuine question, not rhetorical — I'd like a reality check from people running real projects. I've been digging into why Jira timeline and Gantt apps so often open up empty, and found something that surprised me. I sampled 400 issues from Atlassian's own public tracker: not one of them had a Start date set. Due date…

Can we create a Resource Utilization report in Jira Software Cloud? Does anyone know if this is possible or can point me in the right direction?

Currently, the only way to tell that you've already liked/voted for a post is by hovering over the number of likes/votes and checking the list of users. It would be great if this were also visually indicated directly on the post — for example, by highlighting the Like/Vote button in blue after you've clicked it, and…

Currently, when adding a Loom video link to a post, it is displayed only as a link card. 🔗 The card also appears to use a generic Loom preview/thumbnail rather than the actual thumbnail from the video. By comparison, YouTube links can be embedded directly into the post and played without leaving the Forums page. It would…

I can assign the user 'Igor' to a ticket as the creator, but not as the handler? This User is a "normal" Jira user and a member of our Jira group. "Igor" can't be find in the list: Igor is selectable in the list: Thanks in advance for any help / ideas

As AI agents take on more responsibilities across our work, they’re quickly becoming active digital teammates. But to truly rely on them, admins need complete control over what agents can access, and builders need agents that can actually get work done end-to-end. Today, we’re excited to announce the General Availability…

Team ’26 Europe is landing in Amsterdam October 6–8, 2026! If you’re working to connect strategy, investment, people, and delivery, you’ll want to make room in your agenda for these Strategy Collection sessions. Hear from teams putting connected context to work in the real world, see how Strategy Collection keeps strategic…

Hello Atlassian Community, Manav from the Rovo Chat team here. Today, we’re making Rovo Chat feel a lot more like a natural extension of your team. Introducing new ways to @-mention agents , share chats with your team, control what Rovo remembers about you, and teach Rovo your workflows. Don’t leave the thread to find an…