Atlassian Community
Discussion List
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Reclaim Atlassian Guard Licenses
About 50+ users have accessed Trello various times in the past few years. They accessed it last time several months ago (180+ days). I see an opportunity to reclaim the Guard licenses they hold. I need to figure out how to achieve this goal. The long and hard approach is to talk to each user and ask them to delete the…
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Drop empty columns from pivot table using Table Transformer in Confluence Cloud
I am trying to drop empty columns from a pivot table to reduce the width of the table to make it easier to see on the page. I have 67-69 date columns in a pivot table that I am trying to review and drop if they have no value. On review of other questions via AI and this community that were somewhat related I found a sample…
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Jira Cloud Free: storage still full after deleting attachments, Storage page shows "Something went w
Hi everyone, We're on Jira Cloud Free (cinewav-sj.atlassian.net) and hit the 2 GB storage limit. We deleted a large number of attachments more than 72 hours ago, but storage usage hasn't decreased and we still can't upload new files. When I open admin.atlassian.com → Apps → Sites → Storage, the page shows "Something went…
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[😣Help] Atlassian MCP is authenticated but cannot connect or be used with Claude Code [ofid_b2c61d]
Hi guys i need some help, since a few hours i cannot use the Atlassian MCP to edit on confluence. I did the authentication on the claude.ia and in the CLI but nothing works. Sharing some pics:
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Connect end of support is 31 January 2027: a 30-minute check for Confluence admins
Atlassian moved the end of support for Connect from December 2026 to 31 January 2027, and says breakages will increase after that date. Connect apps have not been able to ship updates since March 2026. If your Confluence site runs apps, here is a check that takes about half an hour and tells you which of them are at risk.…
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Does anyone else find Confluence’s "Remix" feature immediately drifts away from source data??
Does anyone else find Confluence’s "Remix" feature immediately drifts away from source data after the first iteration? The initial output usually picks up the core context fine, but the moment you ask for a minor tweak or refinement (iteration 2+), it completely drops key facts, hallucinates metrics, or forgets constraints…
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Impossible to connect Trello to chatgpt or claude
After using for several days Trello Premium during the trial, the connection with chatgpt was working fine. After the trial, it is impossible to read the trello cards, even though the connection worked. I uninstal trello from chatgpt and revok it in atlassian, and I re installe it againt, and it is not working. Same for…
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Introducing Rovo CLI (Beta)
Rovo CLI (Beta) Rovo CLI is Atlassian's AI-powered command-line tool for knowledge workers. It runs locally on your computer enabling Rovo to work on any number of local documents, spreadsheets, slides and more. It also combines the power of Rovo with access to the Teamwork Graph CLI, giving you instant access to insights…
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User unable to log into Loom from enterprise Atlassian, message is "Please use your work email"
We have a user who is logged into Atlassian Confluence, yet when they go to open Loom, it's not recognizing that they are logged in and is saying "Please use your work email", even though he IS using his work email. He has tried this from an invite link and from a random Confluence page by going to the Loom app.
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🚀 Launch your local AI coding agents, straight from Jira
How many times a day do you copy-paste from Jira into your AI coding tool? What if that number was zero? You can now launch your AI coding agent directly from any Jira work item, context included. ❓ How does it work? One click from the Development panel in any Jira work item. Pick your coding tool, and it opens pre-loaded…
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Trello MCP authorization with Claude always fails: “Session has expired”
Hello, I am trying to connect the official Trello MCP connector to Claude. I am using the official Trello connector with: https://mcp.trello.com/v1 My Trello account, workspace, and boards work normally. However, every time I try to authorize the Trello connector in Claude, the Atlassian consent page fails with: “Something…
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Failed to connect MCP
I am using Atlassian MCP servers with Claude code. I installed mcp and then authenticated it. Everything is fine, authentication was successful. But when I try to use it, for example to get issues from Jira, it returns an error. What can be wrong? atlassian - Get current user info (MCP) ⎿ Error: {"error":true,"message":"We…
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Repo creation stuck
I created a repo today and it is stuck saying "Please wait a moment while we create your repository". I found out afterward that there was an outage, I guess that contributed and now the repo is permanently stuck. Please fix that - either fix the repo or delete it so I can create it again.
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Ongoing Timeouts and Gateway Issues with Trello API / Claude MCP Connector
Seriously, what is going on with the Trello API and the Claude connector lately? Are your servers overloaded, or did someone mess up the rate limits and the MCP gateway? Please fix this latency, it's getting ridiculous. Is anyone actually tracking this issue or is a fix coming soon?
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Teamwork Collection
Hi, Could you please remve Teamwork Collection from my subscription. Thanks, Zobia
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📣 Product update: You can now use Atlassian Teams in Jira Product Discovery!
As a part of our ongoing improvements in fields management, we are thrilled to introduce a new requested feature: the integration with Atlassian teams! Starting today, you will be able to find the “Team” field in all your Jira Product Discovery projects. This means you are now able to: * Add the Team field to a view *…
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MCP to Claude
Is anyone else having issues connecting with claude via MCP?
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Rovo MCP Connector Not Working (10/22, post yesterdays fix)
Hi! We had an outage yesterday for ROVO MCP, which was resolved yesterday (10/21) but it looks like today it is occurring again. Anyone else experiencing this?
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Atlassian MCP down
Since yesterday, Atlassian MCP stopped working suddenly and now I'm still not able to connect to it again: I get ``` ❯ /mcp ⎿ Tried reconnecting to claude.ai Atlassian MCP, but the connection failed: MCP server claude.ai Atlassian MCP connection timed out after 30000ms ``` From ClaudeCode when try to either reconnect or…
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Trello integration failing with UNAVAILABLE: McpServerError: Connection failed
I'm having a persistent problem with the ChatGPT–Trello integration and wondered whether anyone else has experienced the same issue or found a solution. The problem ChatGPT is unable to carry out operations on my Trello board. The errors occur across several different operations, rather than just when attempting to create…
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Claude Atlassian Connections fails
When I try to connect using Claude's Atlassian Connector, most of the time the Atlassian consent webpage never loads content, it's a blank screen, when it does load I get errors: Atlassian Connector: Your account was authorized, but Atlassian didn’t respond. Check that the server is reachable and try again. If this…
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PHP2Shell used in atlassian products
I would like to know if the PHP2Shell vulnerability is also in any of the Atlassian products and if so if the fix has been implemented. I cant find any info on this.
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Claude Connector Authorize App Page Loads Blank And Hangs After Clearing Browser Cache
Connecting the Atlassian connector in the Claude desktop app (Windows) opens the Authorize App page in Chrome, but the page stays blank and never loads. This started after I cleared my browser cache and cookies. The same thing happened yesterday and eventually worked after several attempts. Today it has not worked at all.…
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Trello notifications not working
When someone tags me in Trello I never receive an email notification. According to this, " at any time, you’ll get notifications when… You are mentioned in a comment. You are added to a card, board, or Workspace. One of your boards is closed. When someone makes you an admin of a board or Workspace. You are mentioned in a…
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Atlassian connector failure
when trying to connect the Atlassian connector, I'm getting this error:
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Cannot link confluence space as articles source
I have Customer Service Managament and I want to add articles. To do that, JIRA offers possibility to either select or create required confluence space. Either option says it completed successfully, but Articles page still offers only possibility to link or create space again, and not to add article. I tried all possible…
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[Resolved] ChatGPT Trello Integration Returning 429 (Too Many Requests) Despite Minimal Usage
I'm experiencing an issue with the Trello integration in ChatGPT where I can successfully read boards and lists, but attempting to create a card consistently returns an HTTP 429 error. The error: Trello AGG GraphQL error Status: 429 Error Source: UNDERLYING_SERVICE Service: trello What's strange is that I'm barely making…
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Creating a Plan (roadmap) from a Filter
I'm trying to create a Plan/Roadmap from a filter that will allow full hierarchical display (Parent > Epic > Story) as I'm able to see when I create a roadmap from a project. Does anyone have an idea of what JQL query I'd use to create such a filter?
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Atlassian MCP connector times out on connect from Claude (Cowork)
Using the Atlassian connector in Claude (Cowork desktop app), the connection fails at session start with CONNECT_TIMEOUT / REQUEST_TIMEOUT. Jira tools are then unavailable for the session. Disconnecting, reconnecting, and starting new sessions haven’t reliably fixed it. Is this a known issue? Anyone else seeing it?
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User Condition "is in group or team" Not in Production, Only Sandbox - why?
I created an automation rule in a sandbox project for when an Assignee is updated on any work item, the Team updates automatically based on if that user belongs to any of the native Jira teams. This worked well because the User condition Check to perform → User (Assignee) 'is in group or team' is available. I created this…
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