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In this video, I'll show you how to create an efficient intake process using Jira Service Management (JSM) in conjunction with Jira Product Discovery (JPD). I'll explain how to provide transparency to issue reporters by tracking the progress of their issues through the discovery cycle. You'll learn how to: * Set up an…

Hi again JPD, My product team and I LOVE the connections Beta so far. As we have been scaling the tool, I ran into one of the feature limits - the cap on "Source Projects" for a connection field. I have linked a total of 20 projects (which is the limit) and currently have 22 to 24 boards that I would like to allow through…

Dear Atlassian Community & Rovo Team 💙, I’ve been using the Remix feature in Confluence, and I’ve run into a frustrating UI bug regarding version history, along with a feature request that would vastly improve the iterative workflow. The Bug: Expanding older versions shows the latest version When I use Remix and generate a…

Hello Atlassian Community, My Jira site, has been suspended, and I cannot access my existing projects and tickets. My billing page shows that Jira is on the Free plan with 9 users. I would like to understand why the site was suspended and how I can restore access to my existing projects and tickets. Could someone please…

With Atlassian’s new Cloud pricing in effect from October 13, 2026 PT, user and access planning should be a core part of every Data Center–to–Cloud migration. A common mistake: connect SCIM and sync broad directory groups before deciding who actually needs access to Jira, Confluence, Jira Service Management, or Bitbucket.…

We’re excited to share the next evolution of the Atlassian Rovo MCP Server: we've officially added support for Jira Service Management (JSM)! If you use AI assistants or automation to manage IT workflows, incidents, or alerts, this update brings your service desk right into your favorite AI environment. What is it? The MCP…

Hi, I'm trying to create a Jira Automation rule where creating a task with a specific keyword automatically creates several subtasks with predefined settings. For example: I create a task with the summary: Create Badge for Staff Party Let's call this the Trigger Task. Since the summary contains the word "Badge", I want…

Hi All I wanted to share my experience using the Atlassian Data Transfer tool. Due to a recent partial company sale, we had to transfer 4 Jira projects (3 Team-Managed, 1 Company-Managed) totaling 64GB of data to a new instance owned by the external business. Our source instance is very bloated: 57,000 user accounts, 5,000…

When you're steering strategy across a large organization, you shouldn't have to dig to find your work. You might be checking on a focus area, moving between organizations, or picking up something you looked at yesterday. Starting today, we have begun rolling out a redesigned left navigation in Focus that gets you there in…

Could you please explain this error Fatal error during import: Cannot invoke "com.atlassian.jira.issue.MutableIssue.getKey()" because "issue" is null i encountered while importing the defects from csv file.

Hi, I can't log in to Bitbucket Cloud. My Atlassian account works fine (signed in with Google, id.atlassian.com and home.atlassian.com load normally, Bitbucket is listed in my apps), but opening bitbucket.org always ends on "We couldn't log you in" (redirectCount=2). I've tried clearing cookies, incognito, disabling…

We are requesting support for an employee who is currently experiencing a login loop issue and cannot log into their account. This issue occurred after we changed their email address from old to new one. Because logging in is required to submit a support ticket, the affected employee is unable to file one directly. Login…

Hi, I can't connect to MCP to atlassian anymore..I get the page to autenticate but then nothing happens after that..

in my jira space ,i have hirarchical levels Level 1 — Epic Level 0 — Story / Task Level -1 — Subtask Level -2 — Child items Not natively supported i need level -2

I logged a ticket back in on Aug 5th (SECREP-25691), and have yet to hear a response. I reached out in Sept for an update; still nothing. I was thinking that with Jira Premium, I wouldn't encounter these things.

how can I hide tickets from customers who didn't raise them? I want them to have access to the knowledge bases in one JSM project but only see tickets they raised themselves.

I was admin in a workspace. I left the workspace. Now I'm a guest in the workspace because I'm still a member of the board. I can't leave the board even though there are two other members in it. One of the other members is an admin of the workspace, but not an admin of the board. I can't set them as admin of the board…

كود خصم تيمو alc605368: وفّر حتى 140 دينارًا أردنيًا مع شحن مجاني في 2026 إذا كنت تتسوّق عبر تيمو، فقد يساعدك كود الخصم alc605368 على تقليل تكلفة طلبك. يُروَّج للكود على أنه يتيح توفيرًا يصل إلى 140 دينارًا أردنيًا مع شحن مجاني. مع ذلك، تختلف العروض من حساب إلى آخر، وقد يعتمد مقدار الخصم وأهلية الشحن على شروط تيمو، وقيمة…

كود خصم تيمو alc605368: وفّر حتى 80 ريالًا عُمانيًا مع شحن مجاني 2026 جرّب كود خصم تيمو alc605368 عند إتمام طلبك. يُروَّج للكود بخصم يصل إلى 80 ريالًا عُمانيًا مع شحن مجاني، لكن قيمة التوفير وتوفّر الشحن قد يختلفان بحسب الحساب والمنتجات وعنوان التوصيل وشروط العرض. طريقة استخدام الكود افتح تطبيق تيمو أو موقعه وسجّل الدخول.…

و alc605368: وفّر حتى 800 ريال قطري مع شحن مجاني 2026 إذا كنت تتسوّق عبر تيمو، فقد يساعدك كود الخصم alc605368 على تقليل تكلفة طلبك. يُروَّج للكود بخصومات تصل إلى 800 ريال قطري مع شحن مجاني، لكن قيمة التوفير الفعلية وشروط الاستفادة قد تختلف بحسب حسابك، وبلد التوصيل، والمنتجات التي تختارها. لذلك من الأفضل مراجعة تفاصيل العرض…

كود خصم تيمو alc605368: خصم يصل إلى 800 درهم وشحن مجاني 2026 جرّب كود خصم تيمو alc605368 عند التسوق، إذ يُروَّج له بخصومات تصل إلى 800 درهم مع شحن مجاني. قد تختلف قيمة الخصم وتوفّر الشحن بحسب بلدك، وحسابك، والمنتجات في سلتك، وشروط العرض. طريقة استخدام الكود افتح تطبيق تيمو أو موقعه وسجّل الدخول. أضف المنتجات إلى سلة…

Hi everyone, Starting 10th August, we’re opening a Beta of the redesigned Jira work item view: the screen your teams use every day to view and update work. The redesign brings your most important actions and information front and center, reduces the steps to get common tasks done, and makes the overall experience clearer…

Hi all, Since October 21, 2026, I can no longer use the Atlassian Remote MCP Server from Claude Code. OAuth and the initial MCP handshake work, but the server never answers the tool listing request, so no Jira/Confluence tools load. What happens OAuth flow completes in the browser ("authorized"), tokens are saved Client…

We work with native JIRA in which ROVO, Analytics are disabled (except for JIRA Automation). And we need to publish a report for leadership to showcase the work done vs the remaining/planned work (w.r.t. Sprints & Product Backlog). In JIRA dashboard, none of the widgets allow using "Story Points" as an input parameter…

I'm unable to edit confiform field definition. As highlighted in below screen on hovering one of the confiform field definition ( ex: WO Initiative ) I don't get any edit option. Im trying to make the field non mandatory and this was only i used alter the field in past.

Hi Community I switched over our agents using Agent accounts from shared account but now I see after I swtiched over the agent isn't able to read screenshots from a message to help with troubleshooting but when the agent used to be shared accounts (Using my account) it was able to ? is there something that I need to add…

So, Teamwork Graph Connectors (fka as Rovo Connectors we think?) are touted as the way to bring all-important context to AI, specifically context from outside of the Atlassian ecosystem. Slack conversations! Outlook emails! Sharepoint docs! We index it all! You can search it. You can chat with AI about it! You can even…

Help Create 4 user stories under a feature within the KSNS 2026 project where the Project Type field is updated to PDCA. This feature must not yet have any child issues. Under each of the 4 stories created, there must be two subtasks: Subtask 1 and Subtask 2 The trigger is that the feature’s Project Type field is updated…

I'm unable to login into my Tiny Power-Ups Subscription. Here's the message I receive: "Failed to load subscription, please try again later." I was just charged for this app a few days ago.

Hi, i've created an big automation rules that's create Story/Task/Subtask on Epic creation: I link story on Epic with filds Parent -> Work Item but i don't find how to create link for task to story, subtask to story and subtask to task. Please, Someone could help ? regards