Atlassian Community
Discussion List
-
Error when trying to create a subtask using the inline Create button
When using the Scrum board inline + Create under a parent issue to create a sub-task, Jira opens the create dialog without a project selected. The dialog immediately displays "The issue type selected is invalid". If a project is manually selected, Jira opens the standard issue creation form (Story/Bug/Task etc.) instead of…
-
Assign SLA goals based on organizationDetail()
Hey there! I'm trying to figure out how to assign SLA goals based on a field I've added to an organisation. See below my SLA configuration. I've added the SLA Level field to the Organizations, and I've got an org where I assigned SLA E Can anyone help me out?
-
Free account
By accident the team added a 11th user to Jira. Therefore we can't access our Free Jira account anymore. I just removed one person, so we're back to 10 users. Can you please activate our Free version again? Thanks a lot! Kind regards, Sake
-
create a due date
How do you add a due date in jira service management?
-
How do you manage deadlines and dates in Rovo onboarding workflows?
We're exploring ways to make internal documentation easier to manage because employees often have the same questions about deadlines, renewal dates, and important tasks. A searchable knowledge base can be useful, but having a simple way to keep track of dates is also important when different processes have specific time…
-
How do you keep external media resources organized when documenting technical workflows?
I'm working on improving the way technical resources and documentation are organized for users. One challenge is keeping external resources easy to find without making documentation feel overly promotional. For teams using Jira or Confluence, what approaches do you use for: Organizing external technical resources Keeping…
-
How do you organize Jira tasks when one packaging project has multiple revisions?
I’m working on packaging-related projects at Silver Edge Packaging, where a single project can sometimes involve several rounds of artwork, content, review, and production changes. For example, a custom cereal boxes project might start with an initial design, then go through content changes, artwork revisions, approval,…
-
Improve or remember the default sort order for post lists
Currently, Recent Posts are sorted by Recently Commented by default. It would be useful if this could either: default to Recently Created, so newly published posts are surfaced first; be configurable as a user preference; or remember the user's last selected sort option and apply it consistently across relevant post lists.…
-
Not working clone, push, pull
Hi, i use a VScode extension for versioning, but in a few days i can't push, pul or do anything. I've try also clone repository in other folder but reject login with invalid credential. i saw that login in third part must have a apikey, that i gnerate it and not working yet. try also force with the command git remote…
-
P3 Incident Time to Notify SLA behavior
We have received a request to please investigate why the P3 Incident Time to Notify SLA is marked as missed for two incidents: The first incident was reported on August 11 at 5:34 p.m., outside SLA business hours, and a response was provided the next business day at 12:43 p.m. This appears to be fewer than five business…
-
Reset Trello 2FA?
Where can I go to reset my Trello 2FA? I was recently invited to a Trello board and haven't used the product in many years. I also have no idea where my backup codes are.
-
Repo management - Run Garbage Collection (gc) - poweredbyeverrati.git
My repository size seems far larger than on disk; spacesniffer shows the bulk of the size is within the .git folder. I possibly ran BFG in the past but without being able to run garbage collection. I have conducted the steps again for this repository for the likely file and folder size offenders; "No refs to update - no…
- Change Request - Request to add Change Type Critical
-
Status page - slack integration
Hello Team , the status page notifications about the creation of maintenances are not working, so no visibility from Zapier and hence no notifications here. If anybody creates a maintenance, we are not seeing the notifications in slack channel where we have integrated slack , it was appearing till yesterday .
-
New Workflow Editor
Hi there RE the new workflow editor - see ref links and docco below I just updated some workflows to replace an old status with new one and, in some cases, I replaced duplicate statuses (Eg. Reopen and Reopened, so I just changed all to use Reopened instead) Now, my question or discussion-trigger is: * Is the old workflow…
-
I can't see the cards for one of my boards
I know they re there as I added them yesterday from another board
-
Allow individual users to disable/hide Rovo AI features without admin involvement
Summary As a non-admin user, I would like the option to disable or hide Rovo AI (Atlassian Intelligence) features in my Jira and Confluence interface, without needing to contact an organization administrator. Problem Currently, Rovo AI features can only be disabled at the organization level by an admin — either for entire…
-
Announcing sunset of Bitbucket Issues and Wikis
Update 20 Aug, 2026 We have fully deprecated Bitbucket native Wiki and Issue tracker and have removed them from Bitbucket app. Users will no longer be able to interact with either of the features via the UI or API. Please use other modern alternatives like Jira and Confluence. Hello Bitbucket Community, In continued…
-
Activity from one Trello account not appearing in Activity feed
We use two Trello accounts for our business. For approximately a year, activity performed by one account (Account A) has stopped appearing in the main Trello Activity/notification feed. The actions themselves are saved correctly. If Account A creates or changes something on a board, I can open that individual board and see…
-
Trying to swap Trello board between 2 email addresses
So I created a board on Trello in my personal email account, but thought I had created it in my work one. I made my work account the admin of my board and left the board on my personal email, but the board is still appearing in the 'Guest' workspace. Does anyone know how I can have this board on my work account but have…
-
Cant log in Trello account
I can no longer log in. I don't have two-step verification enabled, and I wasn't able to save the recovery code because the entire code wasn't visible on my phone. What can i do?
-
Looking for Marketplace App to Clone Workflows Between Two Cloud Instances
Hi everyone I’m currently managing two separate Jira Cloud instances and looking for a Marketplace app or method that allows me to replicate complete workflows from one instance to another. I'm not only interested in copying the basic transitions, but also in preserving all configuration details, such as: * Conditions *…
-
Introducing the new, streamlined Create experience in Jira
Hi Jira Community, We're updating how work items are created in Jira Cloud through the Global Issue Create button and wanted to give you a heads up on what’s changing. Why this change? Today, creating a work item from Jira Cloud’s top navigation Global Issue Create (GIC) button opens the large full form create screen. Over…
-
Admin Promotion Request for Orphaned Board on Free Account
The sole board admin's account was deactivated, I am the only remaining member, and I need to be promoted to admin to reopen it. This is the board URL (https://trello.com/b/hBWWJmDR) . Thank you
-
Migrate Remote Agent to another PC
Hello, Is it possible to migrate an existing Bamboo remote agent to another PC without installation of a new remote agent? We need to replace the current PC while minimizing the impact on our existing build plans. However, we cannot register an additional remote agent because we have already reached the maximum number of…
-
Why aren't clearly delimited, visually distinct fields available in Jira?
When I submitted this question, the form presented each field with clear visual boundaries and subtle shading, making it immediately obvious where information needed to be entered. Our Jira instance, by contrast, uses a largely flat, white interface in which fields are not clearly delimited from one another. This creates a…
-
Can i add a logo image to the request form? How?
Hi! Can i add a logo image to the request form? How?
-
Questions around Proforma and GDPR (or other data retention laws)
Assumptions * we need to collect 'necessary personal data' and must delete that data once it is no longer required. * collecting the data directly into a Jira issue would mean we have to delete the whole issue, since old field values are retained in the issue history (is there a way around this limitation?). * our fallback…
-
Jira Cloud Org Events API
Hi folks, We are currently building a data pipeline to pull Jira org events into our environment via Airflow (DAG running on a 5-minute schedule). While verifying the ingested records, we observed data discrepancy caused by late-arriving events: Current Implementation: For a run at 24/09/2026 05:50 PM, the DAG queries the…
-
What does "Delete Own content" refer to in Confluence space roles
Hello Community, I have a quick question regarding the new Role Based Access Control for Confluence. There is a permission called "Delete own content". Is "owned content" every page, blog, folder I have originally created or is it every page where I am set as the pages owner in the owner field. Thanks for your help.
Categories
Popular Tags
- cloud 241,514
- jira 210,985
- confluence 98,995
- jira-software 96,655
- server 79,627
- jira-cloud 70,760
- jira-software-cloud 52,258
- jira-service-management 44,345
- trello 38,128
- confluence-cloud 35,731
- jira-service-management-cloud 33,953
- bitbucket 33,829
- jira-server 29,433
- jira-service-desk 28,050
- atlassian-marketplace 25,209
- jira-administration 20,559
- jira-core 19,371
- bitbucket-cloud 19,332
- confluence-server 18,660
- jira-software-server 15,693
- jira-development 14,287
- scriptrunner 13,570
- automation 12,362
- moderators 11,660
- bamboo 11,634