Atlassian Community
Discussion List
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Is it possible to create a Confluence page by uploading a markdown file?
I used the Obsidian note-taking app for creating product requirements. The files the app produces are .md (markdown). I like the content I've created and the organization between files, but my team uses Confluence and won't switch to Obsidian. I want to avoid having to copy/paste the content of the markdown files into…
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Enhancement for Rovo for Teams add-in
Hi all, We're using the Rovo for Microsoft Teams add-in and want to know whether the following is supported, planned, or possible through a workaround. What we're trying to do We want to connect several service accounts to Rovo agents in Teams, each tied to a specific scope such as IT support, HR policies, or a project…
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How do you decide between Jira Forms and custom fields for team requests?
At Silver Edge Packaging, different teams can have different information they need when submitting a request. For example, a website request may need page details and priority, while a design or packaging request may need dimensions, artwork information, or other project details. I’m trying to understand when it makes more…
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How do I get past the "Resource Not Found" error when attempting to view my code?
We have a free account that got full. So we added a new account and were pulling from old account when needed. I logged into my new account. The code I needed was on the old account. So I used the "Switch Accounts" feature to log in to the old account. (I have done this many times in the past, but not recently.) When I…
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What Is Wide SMM Panel?
Wide SMM Panel is a social media marketing platform that offers various services for businesses, creators, and agencies looking to manage their social media promotion. It provides different options for improving online visibility and managing social media marketing activities.
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Gantt/timeline app users: has slowness ever actually made you switch apps?
Following on from my last thread, which was useful enough that I'm going to push my luck. I pulled the negative reviews (1–3 star, with text) for eight Gantt and planning apps on the Marketplace — BigGantt, WBS Gantt-Chart, BigPicture, Structure, Capacity Planner, Easy Agile Roadmaps, Swanly, Gantt Cloud. 284 reviews with…
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Export Confluence Page to Markdown
We maintain all Prodcut documentation MASTER doc in Confluence. We have a vendor partner API document site that supports markdown foramtting. We need to be able to export a Confluence article into Markdown to simplify replicating the Confluence content into the Dev Support content portal. Is there a Macro that will enable…
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Bring back threaded replies to individual answers/comments
On the old Atlassian Community forum, it was possible to reply directly to a specific answer or comment within a question. Since the forum migration, this no longer seems possible. Replies are added to the general discussion instead of being clearly attached to the answer they refer to. For longer technical discussions,…
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Upload file to Downloads section failing with 401/400 for large files
Hi I'm tying to upload files to the Downloads section and have noticed some inconsistent behavior. Smaller files upload successfully, but when I attempt to upload larger files (still under 1 GB), the operation consistently fails with either a 401 Unauthorized error or a 400 Temporary Failure error. I have a few questions…
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CSAT is not being sent every time we closed a ticket
Despite following the instructions in the help app (ROVO) i.e. turn CSAT on ensure notifications for request resolved is turned on ensure tickets have a valid request type ensure the status (being changed to) is 'DONE' Only some of the resolved tickets send out a CSAT. There does not seem to be an obvious reason for the…
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Backlog Ranking not reflecting despite being enabled in Jira Cloud
On my Scrum Board, the Board Filter has the required 'ORDER BY RANK ASC" , and hence the Rank shows enabled. Ironically, when I drag and drop (or use Move up or down) the issues in the Backlog, the change does show at the moment, but when I refresh the page, the issues are back to their original position. And the weird…
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Define a sorting order on a Assets custom field
Hey community, I'm looking for some creative solutions regarding Asset custom fields on Cloud. We a have a list of about 10 items defined as an Asset but would like to show these in a specific (non-alphabetical order). Going by the documentation…
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Bitbucket's Journey: History, Gaps, Opportunity and Road Ahead
Bitbucket: from small startup to Atlassian’s code collaboration engine History Bitbucket started with a simple idea: give developers a place to host code and collaborate without friction. It was founded by Jesper Nøhr in 2008 as an independent startup, then acquired by Atlassian in 2010, which gave it the backing of a…
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Why am I unable to login to my app on my mobile?
I downloaded the confluence and Jira apps on my mobile and I can't even login to do my tasks. Find attached image to the report I always get.
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Rovo chat fails to create/update Jira work items: "Team id '{accountIdOrAri=...}' is not valid
Summary: When using Rovo chat in Jira to create or edit a work item in a project that has the Team field, the action fails. Rovo passes the entire Team object instead of just the team ID string, so Jira rejects the request. This affects Rovo chat directly, not only custom agents. Error message: "Team id…
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Trouble with projects
n my dashboard, our projects do not appear, but I can locate them all in my history, including the latest changes from Friday. Also when trying to open a support it is not possible to locate our atlassian.net account, but I log in normally. What can it be?
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I need information about buckup policy.
I would appreciate your assistance in providing the information requested below, as it is required for an internal security assessment and inventory review.* Backup Frequency: Real-time (Continuous), Daily, Weekly, Monthly * Backup Retention: 5 generations, 30 generations * Backup Destination: AWS, Microsoft Azure, Google…
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Facing error while migration process "The uploaded CSV file has structural issues. Please try again"
Hi While trying to migrate some projects from data center to cloud site using JCMA using dedupe process, when we are selecting choices in dedupe input file and try to upload in the required section, we are getting error like "The uploaded CSV file has structural issues. Please try again.". So, is there anyone faces the…
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Only 9 users but cannot add more
Hello, I only have nine users on my board but it is not allowing me to add another. Please advice. Thanks, Amie
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How to integrate ServiceNow and Jira in 2026
Atlassian Jira drives development workflows, backlog management, and release tracking. ServiceNow manages incidents, service requests, and IT operations. Both systems reflect different parts of the same lifecycle. The disconnect begins when these systems are not integrated. Incidents are recreated manually as Jira issues…
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Replacing Opsgenie with other vendors
Hi all, We use very basic 'essential' option of Opsgenie for alerts and scheduling on-call and nothing else. But we need international voice, sms to be available and other basic alert integrations like New Relic…etc. Does anyone migrated out of Opsgenie? Can you share what you chose? If possible name and plan? We want to…
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Jira Product Discovery and Atlassian Projects - any best practices?
Hello, I have been using JPD for more than 2 years and now I see an opportunity to ask a project manager that I am collaborating with to move to Jira Projects as a project management tool. As I have not worked with this app before, I was wondering if I can take a look at any examples, best practices, demos etc to help us…
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Jira DC - How to build an automation or scriptrunner which display the time in Statues?
Hello Everyone, however it's becoming an "oldtimer" question but really important for us. We'll move to Cloud 1 year from now but several projects need from now till the migration (so in the upcoming 12 months) a solution. I'm aware that there are several plugins, even free ones but we have now a plugin purchase freeze…
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I accidentally closed my Trello board and can no longer access or recover it
I am the creator and administrator of a Trello board called “MARKETING NOLA.” I accidentally selected the “Close board” option from the Trello iPhone app because I wanted to remove the board from my view, as I am no longer working on that project. After doing this, the app showed an error saying that the operation could…
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nearly all tasks catalogued for a year and a half MISSING. can they be restored?
Have logged in to Trello to discover all my workflow daily task checklists collated and completed over a year and a half are apparently missing. Has anyone experienced this? Why? Most importantly, were you able to locate & restore all info? Thank you
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Account Deletion
Hi, I am trying to completely delete my personal Atlassian account, but I am blocked because I am the last billing admin of an active organization. When I try to delete the organization gurbangad1996, the "Delete organization" button is greyed out. This is happening because of the "Rovo credits (Included Usage)"…
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Bulk create 30K users in confluence
We are trying to load test one of the scenario where we need around 30K users in confluence. Is there a way to create 30 k users for a confluence domain without incurring any additional cost. This will be used for load test and will be deleted after tests. Found this Confluence REST endpoint, which sends email invite.…
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Restore Confluence sites from back-up
Hi! On the 11th of september I requested a restore from my confluence pages (request: CA-4229768). Can you please help me to get it restored asap? Many thanks in advance! Kind regards Nicky
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📣 New Workday connection for streamlining HRSM
Hi Atlassian Community! 👋 A few weeks ago, we posted about the new 3P integrations in Automation for Jira, and today I wanted to spotlight the Workday integration (actions and a trigger). These new components are designed to streamline your HRSM business processes by connecting your Workday data directly into Jira Service…
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How can I improve the organization and navigation of a large Confluence space?
Hi everyone, I’m currently working with a Confluence space that has grown significantly over time, and I’m finding it increasingly difficult to keep the content well organized and easy for users to navigate. I’d like to understand the best practices for structuring a large Confluence space, particularly when it contains…
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