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I can´t move my cards from one collumn to another by dragging them, just by selecting the card, and then, inside the card, moving it to another list

Hey… our Sandbox was a bit behind Prod so it hasn't been until I went to Prod that I discovered that the filter results macro had been fully depreciated. The replacement that Rovo recommended seems to introduce a lot of unnecessary space such that I end up with scroll bar and the table is 3x the size it should be The…

It looks like a small UI change. Spoiler: it isn't. Assets used to be strongly associated with Jira Service Management. For a long time, it was only available when buying this app, or later, as part of a Service Collection package. This basically meant that, when we thought about Assets, it was help desk teams that came to…

Hi, I'd like the Atlassian MCP Server to expose the build statuses of a pull request. I don't use Bitbucket Pipelines for CI: Jenkins reports its build status on the commit, and other tools such as SonarQube attach their status the same way. The MCP Server currently can't read these statuses. As a result, an agent can't…

Is there _ANY_ way to disable the popup menu that comes up whenever you type in a / character in Confluence? Typing " / " to separate items in a sentence and having that constantly pop up is unbelievably disruptive, and adding insult to injury, it shoves yet more unwanted AI slop like "Ask Rovo" and "Improve Writing"…

Hi, We're using Jira Product Discovery Free and are experiencing a permissions issue that we can't seem to resolve. Our setup: We have a JPD space called "Customer Success Board". We use a custom multi-select field called "Customer" to associate ideas with our customers. This is a space-level field, not a global field. Two…

Posting in the hope someone might have an answer or that it might be on the JPD roadmap somewhere…. I'm currently in the process of refreshing my org's series of JPD spaces following an upgrade to Premium. We're keen to utilise the 'Roadmaps' option to display different spaces work against each other and as such have set…

The email that I created my account with was an enterprise Gmail. I forgot to change my email address before the company email was deleted. So I can’t access the email to receive recovery link. Is there any other way to confirm my account to have access?

I found that once you setup knowledge base from one of the spaces, and even populate it with a page/content, it still doesn't show up linked to knowledge base option in sidebar of Jira. Neither users can search for that link from our help centre portal.

Hi all, On our Jira Cloud Free site (one company-managed software space, 4 users), the space Reports page (the new tile-based one) has an "Open work by assignee" chart. One user, who is active and has Jira access, never appears in it: his open work items are counted under "Unassigned". What we see JQL project = TLR AND…

Hi we've been using Github for Jira for sometime but it seems like that connector is getting deprecated, is that connector the same as https://marketplace.atlassian.com/apps/1219592/github-for-atlassian Github for Atlassian?

Hi, Short question about add Tax ID as and Admin in Billings. I cannot put Tax ID of my company. I tried to add PL (from Poland) in the beginning and also EU (Poland is in EU). But still there is info - not valid. Thanks for your support in this case. BR

Hello! We are trying to get a DNS CNAME record to relay our users to the actual Status Page URL. It doesn't seem to matter how we configure things we continue to get errors when we try to use the CNAME. I do not believe it is a DNS issue. Does anyone know if this behavior is normal when using the free version of Status.io?…

Hi All, Our company was acquired and we have been migrated out of the Microsoft environment. We have spent about 6 years developing client process notebooks in OneNote. The best external app I found to replace OneNote was Zoho Notebook, but then my Jira Admin suggested that we use Confluence because of the integration with…

Every Jira Administrator knows this feeling: User: Hello my dear Jira Admin! Can you rename this custom field? Jira Administrator: Hi! Is the change really necessary? User: Yes. It’s just a name. What could possibly go wrong ? Jira Administrator: Well… every saved filter using that name in its JQL could be affected. User:…

Can a custom Atlassian Forge Rovo agent invoke Actionable Agile's existing flow metrics, Monte Carlo forecasts and ADA capabilities through a supported API or MCP interface?

Hi everyone, I’m troubleshooting an issue with two Jira Automation rules connected via an incoming webhook. Setup: Outgoing rule: Triggers when a customer adds a comment and sends a POST request to the incoming webhook URL. Incoming rule: Uses the incoming webhook trigger, followed by actions to transition the work item…

I’ve been thinking about access governance and one question keeps coming up: How much audit information do teams actually need? For example, should an access audit record only capture major events like: * Access requested * Access approved/rejected * Access provisioned * Access revoked Or should it go deeper and capture: *…

Hi Jira Community I need a simple overview that shows me which active users (internal and external) have access to which Jira spaces. How do I do that? Even after trying various methods with “Rovo,” I haven't been able to achieve the desired result. I look forward to your suggestions. Thank you very much CRB, Daniel Pfeffer

Hello dear community, while it is great that we can see the history of the ticket description in the activities tab, it is of limited use if we cannot use this to restore text. In the history, tables are formatted using atlassian wiki markup. But the jira and confluence cloud editors no longer accept or auto-detect that…

Hello Atlassian Community 👋 We’re excited to share that AI risk assessment is now generally available for Service Collection Premium and Enterprise customers! This new capability brings AI-driven risk scoring directly into your change issues, so approvers can quickly understand how risky a change is before it goes live and…

Goal We have several standalone Rovo agents built by different teams (for example an IT helpdesk agent and a GTM apps support agent), each with its own instructions, knowledge sources and owners. We want a single "master" agent that only routes the user's question to the right one. What we tried In Rovo Studio, under the…

Hi Team, I would like to understand whether ROVO is capable of building automated Reports. As a Scrum Master I would like to see what is the "Predictability of Story Completion" of my scrum teams. So when I give it the instructions as "Consider stories from last 5 Sprints and generate me a Report" can ROVO do? or is there…

Hi In Bitbucket, I am when trying to add a comment on a PR, repeatedly getting Unable to create comment Something went wrong. We were unable to create the comment. I have restarted my 2 different PCs and all internet equipment and tried incognito as well as clearing cache... I am not having other Internet issues. Can…

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Hi Forum, we have been using BRIE (Backup and Restore Improved Experience) with our major clients for quite some time. While it is very straightforward to use, I believe it could benefit from a few small additions that would make life easier for an org admin. For instance, there is no way to simply delete policies that are…

I am an admin and when I am doing bulk updates, it would be most helpful in step 3 of the updates to see the field list in alphabetical order. Currently, I have to use the search functionality sometimes to find the field I want to change.

Hi! Loom was recommended to me as an educator. I applied for an educator license on October 13 and the site said I'd hear something in 48-72 hours, but there was high volume so it may take a little longer. It's now been 10 days and I still haven't heard anything. I've sent several messages in my "ticket" with no response.…

Recently I was asked by one of our customers to detect public holidays in the automation flow. They wanted to react on work items created during the holidays and inform their customers that they are not available. As you probably know, it is complicated to work with calendars in Jira natively. You can create calendars in…

Hi, have created a webhook, whenever the comments get created or updated, i need a customfield value in the json payload. Am not getting the customfield value in the webhooks payload for comments updated or created. Regds, Subhash