Atlassian Community

I was trying to see if one could avoid commits from feature branches and only have main and release. When we have commits showing up from feature branches it shows duplicate commits one for main and one for the feature branch.

For years, Confluence was relatively easy to understand conceptually. You had a space, inside that space you had pages, and pages were essentially the unit of knowledge. The page tree gave information a place and, even when it became messy, the mental model remained fairly clear. That model is starting to change.…

Hi Atlassian Community, We’re kicking off the public beta for Release notes on Atlassian Community – a new, real‑time public hub for Atlassian Cloud release notes that will eventually replace the Atlassian Cloud blog as the primary source of truth for what’s changing in Jira, Confluence, and other Atlassian Cloud apps. You…

Hello, community! Within the next few weeks, our forums will be migrating to a new platform, currently planned to go live on September 22. Here are some other Q&As about the change: Why are we migrating? We have been dealing with degraded security and performance on the forums, which is hosted by a third-party platform…

As i creates a Gantt structure in a Project A, under each story/issue task, i would need to add an existing epic from Project B. I create an link item as Contains in. So i would need it appears as below : Issue 1 (project A) Epic-xxx (project B). However, the Gantt put Issue 1 in project A row and issue B in Project B row…

I had created a manual jira ticket in opsgenie and once it is created the priority is getting P0 by default and the opsgenie alert is not getitng into the JSM

Hi Community! 👋 This week as part of Go AI-Native with Rovo, we're kicking things off with a learning course! New to the challenge? This post is one of three in the Go AI Native with Rovo Badges Kudos Challenge: What is Go AI-Native with Rovo? [Badges + Kudos Challenge] How are You Using Rovo Agents? [Earn Badge + 100…

We are migrating from DC to cloud and in DC we were able to set a page properties for a page with one of the properties being ProcessOwner. I can then use the variable ProcessOwner in the approval step in the workflow so that only the person that is in the ProcessOwner property can approve the page. In cloud this does not…

I logged into Confluence today after being inactive for about 30–60 days, and I discovered that my entire space is missing. When I try to access it using the exact URL, I receive the following message: Page unavailable Your Atlassian Cloud site is currently unavailable. Please check Atlassian Status for known problems. If…

I'm unable to add a Google account via email in the "Channel & Self Service" section of the Jira Service Management board. Help me :/ 11.jpg » first step 22.jpg » second step

Hi everyone, I recently watched a demo of Rovo Dev where it appeared to handle an entire Jira issue autonomously. Once a ticket was created or assigned to the agent, it seemed to understand the requirements, prepare the necessary code, and close the ticket with very little to no human involvement. The demo was impressive,…

Project type: Customer Service Management (CSM) — Jira Service Management Cloud We've run into three separate problems on one of our CSM projects that all point to the same underlying pattern: the newer Customer Service Management project type seems to be missing admin controls / has bugs that classic Jira Service…

Hi everyone, I am using Power Automate to add users to an Atlassian group via the Jira Cloud REST API: Endpoint: https://exte-wipp.atlassian.net/rest/api/3/group/user?groupname Headers: Authorization (Basic Auth / API Token) / Content-Type: application/json Payload: {"accountID": "(accountid)"} For some users, this request…

When installing Rovo agent for Slack I get barebones installation page with: < Three installation steps ~ tab/list style , inactive & text only > Install the Rovo App for Slack You've installed the Rovo app. Add your site details to continue setup. ⇒ No way to continue forward. Console Error: { "msg": "An error has…

결재 취소해주세요. 결재 취소 후 메일 부탁드립니다. Invoice number: ### [Image removed: Atlassian invoice receipt dated Sep 1, 2026, showing USD 67 paid and USD 0 due. Personal billing and payment information removed for privacy.]

I am completely stuck in a loop trying to delete my Atlassian account and data. I do not recall creating this account, and I have already tried to delete it several times and in different ways. I have also deactivated the applications associated with it, and I do not have any active subscription or paid plan. Every time I…

Hi, I would like to cancel my Atlassian account completely. I'm in 14-trial period and the system won't let me delete my account. How can I proceed?

We want to see how well Rovo actually catching on per team. Is there a way to view the AI credits used per individual user?

We are facing issues with Marketplace Macros. This display from various tables from the page is not aligned. Display is off, some scrolling is possible within block but not seeing full view

Hello Atlassian Team, We have a custom field named "District". When we open the field configuration and click Edit, the Bulk Upload option is not visible.

Hello Community! As we approach the new year I am trying to get a jumpstart on one of my Community New Year's resolutions. Specifically contribute to the community more through articles in 2024. In my first contribution I offer up two ways of automatically update the team field. I got the idea for this article while…

Hi. My question is about non-correct REST API work in Jira Data Center v.9.12. I have a problem with additing Workflow Scheme in project via POST /rest/api/2/project. I have developed an application for easy project creation. The user selects the types of tasks he needs, and the application creates and configures all the…

Im using scriptrunner to create a linked case on a transition, but i want to use the "additional issue actions" option more. The show a popup messages works fine, i also want to add a comment onto the current issue. Thanks

Hello! We are making it easier to connect discovery and roadmaps to execution across your teams. Contributors with Jira license can already link Jira Product Discovery ideas from Jira. With this update Contributors will get a linking permission and will be able to connect discovery to delivery directly from Jira Product…

Previously, I set up multiple boards within a single project, where each board was filtered by a specific component so that newly created issues would automatically inherit that component. However, following a recent Jira update, this functionality no longer works—components are no longer automatically assigned when…

I am posting here because I have received no substantive response to my billing requests since September 12. I opened three support cases, including CA-4234017 and CA-4237422, but my requests remain unanswered. With our renewal date approaching on October 12, 2026, this lack of follow-up is unacceptable. Our request is…

I am attempting to configure Customer Service Management for testing purposes. I have defined a form and submitted a request using it (as a logged-in user previously defined as an Organization/Customer). Unfortunately, I cannot see the request—neither under "My requests" (as the logged-in user) nor in the workspace or any…

Hello, We use Trello as an operational command center for our facility management company. We have the following setup: Customer / Sender → destek@kbcgrup.com → Trello Email-to-Board address → Card created in our Trello Inbox list This works correctly and we want to keep this forwarding active. However, we have a loop…

Hi Team, I am trying to understand if we can automate filter below on Jira DC Can you please suggest an automated way to get alert if a new Jira is raised.

I need to create a project under my name / management.