Atlassian Community

Been in an edless cycle. Very frustrating that the most expensive option, that i don't use, is impossible to cancel. Any helpful seuggestions here?

Hello, Julie Atkinson Elde here. I need to cancel this platform or webpage. I do not know how I got into this, but need to cancel as I will not be using. I do not want to be charged monthly for something I have no interest in. Could you please help me. Julie

Hi everyone, I'm curious how teams here are managing workflows that involve both Product Information Management (PIM) and Jira. For example, when a product needs to be created or updated, there can be several activities involved: Product data enrichment Content and copy review Image or media approval Translation Technical…

Creating a version in Jira once is fine. Doing it three more times? Not so much. If your teams share a release but work across multiple projects, you know the pain: manual version creation, updates everywhere, and plenty of room for errors. Some teams avoid this mess by not using Jira versions at all. Instead, they track…

Most people ask this question the same way: should we have one Jira space per application? It's a reasonable instinct and it's usually close to right. But it's answering the wrong question, and the difference matters more the larger your estate gets. Here's the rule I'd use instead, and what it looks like in practice. The…

The timeline in Jira has just been revamped. There was a settings "expand every epic", which allowed to easily expand each epic to easily see a whole timeline. It seems that it just disappeared from the new timeline. This is a critical feature for us, as we have many epics with many tasks within them, and we need to have…

Need this removal script. Presume it is for a windows Have a javascript error when trying to install loom. Loom was installed, so suspect user has damaged application. Would really like tech support email address, but it is hidden.

Created the automation rule with if else flow ,the first if matches used action assign user is not working ,after else if is working.my concern is i am created the rule and assign user

Over the years, I have created multiple LOOM PowerPoint presentations which I provide to my online students to watch lectures. Will the same LOOM links I had in the past work for these presentations? If not, will a new link be generated automatically? Would this mean I would need to go into LOOM, locate the original…

I have already connected Claude with Jira, and the setup was quite straightforward using the Atlassian connector in Claude, which uses MCP. My expectation for the Cursor–Jira integration is the following: Cursor would have access to the current codebase, and through the Jira integration, it could fetch the details of a…

Looking to validate a Jira + Cursor agent workflow We're mapping out the workflow below and want to sanity-check it against what others have actually gotten working in production : Current setup: Jira only — no Confluence, and we're on SVN today while evaluating a move to Git specifically to unlock this. Questions for…

Following the recent Jira update, there is a UX mismatch when creating child issues within an Epic view. Previously, the input field and the newly created issue were aligned at the bottom of the list. Now, the inline input field appears at the top of the child issues list, but once created, the new issue is appended to the…

いつもお世話になっております。Jira Cloud（Freeプラン）を利用しています。 特定のスペース「ネットワーク管理部業務」（チーム管理対象ソフトウェアスペース）の「タイムライン」タブを開くと、以下のエラーが発生して画面が一切閲覧できません。 「タイムラインを読み込めませんでした。フィルター クエリに問題があります: フィールド 'ランク' を使用して並べ替えできません。修正するには、ボード設定でフィルターを更新してください。」 ■ すでに試したトラブルシューティング（すべて効果なし） 1. ユーザー側でのカスタムフィルターやグループ化はすべて「なし（クリア）」の状態です。 2. Jira全体管理者メニューの「LexoRank…

I deploy a Node.js app to Azure App Service (Linux) with the atlassian/azure-web-apps-deploy:1.2.4 pipe. Deployments succeed, but the Azure CLI inside the pipe now prints a deprecation warning: INFO: Starting deployment to Azure app service... az webapp deployment source config-zip --resource-group <rg> --name <app> --src…

We are facing a very unusual issue in our ‌Jira Service Management Data Center‌ environment that started on August 27, affecting all our service projects. Platform‌：Jira Service Management Data Center 11.3.2 Upgrade Timeline‌：Completed on August 27, 2026, issue started immediately after the upgrade Custom Field‌：Standard…

Hey! Is there any bulk method to resend invites to customers that have been added to a project? If they are a few, doing it manually through the "resend invite" link one by one is not an ideal and effective solution. I heard the REST API does not support any bulk functionality to resend invite to multiple customers in one…

In Jira, multiple issues may be linked as Depends On in a single operation. In ConfiForms, is it possible to use a jira multi-select field (example manyJiras) and link all selections within a single IFTTT? For example something like the block below (although this code failed) or is there a way to iterate through each of…

Currently, when customising panels, callouts, and info boxes in the new Confluence Cloud editor, users can only choose from a rigid 7×3 palette of 21 predefined preset colours (see attached screenshot). We would love to see Atlassian introduce the ability to use custom brand colours—either via custom HEX/RGB input or, even…

Currently, Forum notification emails include the full post/article content, while the link to the original post is located further down in the email. For longer posts, this means you may need to scroll through most of the email before you can open the original discussion/article in Forums. It would be helpful if the post…

I spend a good part of my year in rooms with experienced enterprise developers taking their first steps on Forge, usually with a Data Center deadline somewhere behind them. Full transparency: running these workshops is part of my job at Seibert. This post is not about the workshops though. It is about the pattern I did not…

Hi Team, I have a query regarding Jira Cloud Migration Assistant (JCMA) and Confluence Cloud Migration Assistant (CCMA). Is it possible to explicitly install the JCMA/CCMA apps from the Atlassian Marketplace in a Cloud environment? My understanding is that for Cloud-to-Cloud migrations, these capabilities are currently…

There are a few ways PMOs can handle this, depending on how much they want Jira to own. If Jira is the main delivery system, tools like Tempo can help connect Jira work and time data with budgets and costs. BigPicture is another option if you want to extend Jira into broader portfolio, resource, and financial management.…

Individual Capacity Planning is now live for Jira Premium and Enterprise!! Hi Community, We have made significant updates since the EAP so check out the launch notes to see what’s new, and get started using our demo video or written steps here. You can also try out the in preview Capacity Planning API. Please share your…

We copy our cards often and was wondering if there is an option to select attachments eg. pdf only or JPEG and PNG only etc.?

Is there an ability to select card elements, particaly attachments/photos without internal comments or custom fields being mirrored from the origianl card? We copy cards to outside contractors who upload photos when jobs are completed. At the moment we have to physically copy the photo to get a copy back onto our original…

Anyone who has built a synchronised Christmas light show knows the truth. It isn't just chucking a few LEDs on the roof. It’s an absolute logistical beast. We’re talking 3D modelling, custom pixel clips, and complex power distribution. With a hard deadline creeping up fast, relying on a mental to-do list is a bit of a…

Has anyone seen this error before? It seems to happen when you have record in scripts. Every now and then after clearing groovy cache, the system seems to forget how to find java.util.Map. A reboot usually fixes it. the full error is c.a.j.web.component.ModuleWebComponentImpl] An exception occured while rendering the web…

I have a free account, I had a Jira board with 9 items. I have completed 7 and didn't touch the board for 3 weeks. The completed items have completely disappeared without a trace. Not even archived. Am I missing a filter that I need to clear or enable? Is this a designed behaviour or a bug? Can these items be restored…

I'd like to define certain keywords or search phrases for which I will get notifications, like the Search Alerts on the Khoros platform. Why does this matter to me? This was one of my preferred ways of interacting with the community. I subscribed to certain keywords because I have specific knowledge and I like to help if…