Atlassian Community
Discussion List
-
Is there a way to import insights into Jira Product Discovery Ideas from a CSV?
I've imported Ideas from Productboard to Jira Product Discovery along with a custom field for entity_uuid which enables me to map insights from Productboard to an idea in Jira Product Discovery. I've exported notes from Productboard into a .csv field with the entity_uuid. I'd like to import those insights into the JPD…
-
git-secrets-scan does not create inline annotations
Version of the pipe: 3.2.0 Hello, I am using the above version of the git-secret-scan to create a pipeline to scan for any committed secrets in a pull request. While I got the pipe to run and generate a report, I am having trouble getting the inline annotations to work. We have the pipe steps defined as a shared pipeline,…
-
A better way to search Jira
Frustrated with Jira's standard search bar? Jira's standard search bar uses the JQL textfields ~ "search terms*" and according to the JQL documentation, text searches all text fields while textfields searches most text fields except comments and worklog. I have wanted the Jira search bar to search all text fields since we…
-
Confluence was born before YouTube: A 23-Year Journey from Wikis to the Cloud 🚀
Here's a fun fact to start your Friday: Confluence is older than YouTube, Facebook, Twitter, and the iPhone. When Confluence first appeared in 2003, the internet was a very different place. There was no Slack. No Microsoft Teams. No ChatGPT. And most companies still relied heavily on email attachments, shared folders, and…
-
Automation Condition to distinguish between "reporter" and "created by" in JSM
Hi All, We have an automation that adds an itnernal comment to a work item (auto triage with rovo agent). The automation works fine and the comments are created OK. We have situations when internal agents create work items on behalf of customers. In these situations, the "reporter" is the customer, but the creator is the…
-
Review and restore missing Kudos after the migration
Could we have a review of Kudos history following the migration to the new Forums platform? I know Kudos points and levels were supposed to carry over, but some rewards, completed challenges and achievements seem to be missing or not counted correctly. My concern is that members might not even notice what they've lost,…
-
Admin promotion
Registered for the Loom for the company recording. But somehow we end up having admin whom we even don't know, and subsequently currently we can't upgrade the subscription for the whole company. How can we add our admin and remove the previous person or make him just creator lite??? Thans
-
Feature request -Native Idea Intake form in JPD for Contributors, similar to JSM & Portal
I would like to know if there is a feature roadmap for JPD (Jira Product Discovery) where you have native ability in Standard JPD plan for 'Contributor' role to submit idea using a form. This exists in Jira Service Management but not in JPD. We don't use JSM. This is a no brainer and will add value in a major way for many…
-
Default Templates for different issue types
Hi. We have defined a template for the Description field to be used with one of our issue types. This works as expected when creating or editing the issue. Until now, we have only had one issue type. Since we have upgraded to JPD Premium, we want to take advantage of creating hierarchies and are creating additional issue…
-
Trying to connect Atlassian Rovo MCP to Gemini AI
Hi I am new to the community. At my company, we are trying to connect Bitbucket to Google Gemini via Atlassian Rovo MCP. Since there is no direct connector, we have to set up a custom MCP server. The form requires many fields to be filled. The Atlassian documentation doesn't clearly explain how to get these details.…
-
Before you uninstall a Confluence app: finding every page with its macro, and when CQL says zero
Last week I wrote here about checking Connect apps before support ends on 31 January 2027. Step 4 said: note the macro's name, run macro = "that-name" in CQL, and you know how many pages depend on the app. Since then I tested that step properly on a Cloud site, and it needs a correction. The query works, but there are four…
-
Redmine and Jira integration in 2026: How to maintain data integrity across systems
TL;DR Integrating Redmine and Jira is less about connecting two tools and more about ensuring teams work from the same source of truth. Without proper integration, data can drift across systems, leading to inconsistent statuses, broken traceability, manual effort, and reduced visibility. This guide covers the key…
-
What works in practice using Confluence as the knowledge base for an external AI agent via MCP?
Details: I use Claude Code (CLI) with MCP servers as a working agent for my business operations, mostly finance and accounting preparation. And other agents for ecommerce development. Its knowledge base today is Notion plus local files, and that split is the actual problem: the rules it needs live in too many places, so it…
-
Compare Confluence Label Management Apps: feature by feature
I tested 8 Confluence apps for label management and compared their capabilities feature by feature. I downloaded each app on a test instance and used each acting like a user with label problems to solve. Overview App Edit labels across a space Edit labels across multiple spaces Delete labels across a space Delete labels…
-
Is it possible to create a "smart" filter dynamic filter
Is it possible to create a Dashboard that has a couple of drop downs linked to specific fields in issues and maybe a check box at the top with a search button? So the user would be able 1. multiselect Components (like when creating a new ticket) from a dropdown 2. multiselect Labels including an option to leave blank…
-
How display SLA and time to respond in ticket?
Hello, I'd like to know how to display SLA and remaining time to respond/resolution in ticket? I ask this question because a customer told us that he wanted to know SLA for that kind of request when opening the ticket and know/track the remaining time to get an answer/resolution of the opened ticket. I tried to customize…
-
How to show an automation-updated field as read-only on the JSM Portal?
Hi everyone, We are using Jira Software and JSM Cloud Premium. An automation rule successfully copies a number field from a Jira Software ticket to a JSM ticket. The agent can see the number perfectly in the internal "Work item view". However, we cannot get this number to show up for the customer on the JSM portal. 1. We…
-
Cancel My account
How do I cancel my account? Website is very confusing and not helpful.
-
How to add a field that is viewable in the customer portal when customers view their requests?
Hi! I want the “Due Date” field to be viewable in the customer portal when ticket requestors view the tickets they raised. Is there a way to add this to their view?
-
Shadow IT Apps still being created even with app access settings = Require admin review
Hi, Our organization settings for Shadow IT Apps have been set to "Require admin review" for quite some time. We just completed a huge clean-up effort of old Shadow IT Apps. In the last 3 days alone, we've had 30+ new Shadow IT Apps created, all are for Loom. Loom has the same setting as Jira, JSM, Confluence, etc. How can…
-
ROVO error while updating user picker custom fields (single & multi)
In Jira Cloud, I am able to update assignee/reporter through ROVO. But it always shows an error while trying to update custom fields with the user-picker type (same with single or multi picker). I get the below error, Update Jira Issues for any fields (bulk) failed because ABTEAM-2: customfield_10076: One or more of the…
-
Services + Assets: One source of truth with two new purpose-built schemas
📢 Update — July 31, 2026 The rollout dates mentioned in this article for existing customers have changed. Due to some unforeseen issues and bug resolutions, the phased rollout will now begin on August 15, 2026 and proceed incrementally over the following 2–3 weeks. We apologize for the delay and will continue to update…
-
How are you managing structured metadata across Confluence pages without relying on Page Properties?
I'm curious how others are handling structured metadata in Confluence Cloud, especially when the same information needs to be maintained across lots of pages. Page Properties works reasonably well for smaller setups, but things seem to get more complicated when you need consistent fields, reporting across spaces, or a way…
-
Should I Open-Source My Atlassian Plugin? Would You Use It?
Hi All, I am a solo Dev, working on creating enterprise grade tool for developers, wanted to see my luck with Jira plugins and created few you can check at https://marketplace.atlassian.com/vendors/233291831/vectored without a marketing team I don't think I am selling any so making them all free. However, I still have to…
-
94% of teams use coding agents. 6% have changed how they work. Notes from State of AI: SDLC
On September 22, Atlassian ran a webinar called State of AI: SDLC. It's been over a month that I've convinced myself of writing this article to share with the community, and finally got to it. Atlassian called it the largest simultaneous digital event in the company's history, with more than 30,000 registrations. Mike…
-
Migration of Ops Genie
Hello, Currently, our support teams use Opsgenie primarily as an alerting tool to reach developers outside of business hours. Staff type a command into a Slack channel, and the alert is sent to the relevant user based on the teams, schedules, and escalation rules configured in Opsgenie. We also have a Jira Service…
-
How to export a wiki page in mardown ?
How to export a wiki page in markdown ?
-
Installation sur poste de travail
Hello, Would it be possible to have an installable desktop version, allowing users to work offline? thx
- ayuda quiero conservar mi plan gratuito , no me permite ayuda
-
At what point do custom fields become a performance or maintenance problem?
Hello everyone, I've seen Jira instances ranging from fewer than 100 custom fields to several thousand. I understand that excessive custom fields can affect administration and potentially impact indexing and search performance, but I'm curious about practical experience. Have you reached a point where custom fields became…
Categories
Popular Tags
- cloud 241,689
- jira 211,327
- confluence 99,206
- jira-software 96,766
- server 79,658
- jira-cloud 70,975
- jira-software-cloud 52,323
- jira-service-management 44,497
- trello 38,209
- confluence-cloud 35,821
- jira-service-management-cloud 33,964
- bitbucket 33,877
- jira-server 29,433
- jira-service-desk 28,056
- atlassian-marketplace 25,227
- jira-administration 20,583
- jira-core 19,371
- bitbucket-cloud 19,361
- confluence-server 18,663
- jira-software-server 15,693
- jira-development 14,287
- scriptrunner 13,574
- automation 12,396
- moderators 11,660
- bamboo 11,635