I am writing to request the removal of an email address from the suppression list on Atlassian Cloud. Currently, user is on this list, preventing him from getting code after sucessfu...
I have a user who, when I try to invite them to join our JIRA, tells me the account is deactivated and I need to reactivate it. When I go to the deactivated accounts section, this person's account d...
Can't log into bitbucket. Changed browsers and cleared caches as it suggested but no luck. Pretty sure it's been deactivated. Would appreciate any help re-activating it. Thanks!
HI, the plan of a Bitbucket System of my Customer changed from 50 Users Premium to free. The system issues a message that the number of users has been exceeded. However, the number of users has ...
We’re thrilled to unveil Macros for Confluence - a powerful, standalone app now available on the Atlassian Marketplace. Once a part of Capable’s integrated toolkit, these macros are now accessib...
I would like to remove 4 Trello members and add 4 new ones before upgrading my plan from free to standard. How can I do it ? There are currently disabled but not deleted in the workspace and so are s...
Hello, I have a JIRA project. I wanted to add a new member, but it is not working. I got this error message to send it to Attlasian :D Do you know what could be the problem?&n...
Struggling to understand why issues aren’t getting to "Done"? You're not alone. Many Agile teams move tasks through their Jira boards only to find half-finished work and missed commitments at...
I’ve noticed that when I log time on sub-tasks within an Epic or parent issue, the total time spent in Tempo doesn’t include those hours. It only sums up the time logged directly on the Epic itself. ...
My e-mail: tokmachev.mos@gmail.com
I have a problem, when I copy the frame from a template that has automation, the copy of the frame does not activate the automation.
Think Data Center is fading? Not so fast. We analyzed 6 months of trends to uncover how DC, DC-only, and Cloud apps are really performing in 2025. Atlassian’s shift to a cloud-first approach has...
I was reviewing the Sprint Report for our past sprints and wanted to get the count of all issues that were completed and those that were carried forward to other sprints. While I can see the list of...
Tempo isn’t currently aggregating Time Spent from sub-tasks. When we open an Epic, we expect the total to include hours logged on its sub-tasks, its parent tasks, and the Epic itself. Right now, the...
Good morning: Does anyone know if there is a plugin that can create pop up windows to display information to Jira Service Management clients? Thank you very much in advance, greetings
I have managed to delete the wrong account for access to a TRELLO workspace i created. It was my own account. I still have access but now its saying a workspace admin needs to approve the...
Dear ALL, being struggling to code an Jira automation rule which triggers when a sub-task is created and as action it should copy a specific field value (of the sub-task) to the equivalent field of ...
We have topics in the customer portal and how can we translate the topics for English? So that you could see German and English?
As a customer, can you tell yourself whether you have a Service Request/Change or Incident? So in Jira there is also a dropdown when you want to create a ticket that you then select which type you ha...
Hello! I have an issue. I had 2 accounts. 1 admin 1 user I transfer all the admin rights to the user. So user is now the admin. The old admin deleted. After a lot of search I found that ...
I have a bug tracking project. Cannot seem to create different workflow for each work type here. Below is attached the screenshot for board. I also have a Kanban and agile board and I can make all th...
Overview of Jira and Confluence Jira: Jira is a project management tool designed for agile teams. It helps in tracking issues, managing projects, and automating workflows. Teams use Jira to plan ...
Hi, I'm looking for some help. I was wondering if there was anyway of extracting dates that issues were transitioned to 'Done' status. I know I can pull CSV files out of jira from the search area,...
Checked if the email address is correct and checked for junk and quarantined emails they were all ok. How to know if the email address is added in the suppression list? i am it support and need to ...
Hi Team, I am using VSA in JSM and i am calling an Automation within VSA and trying to create a ticket in JSM project, the tickets are getting created but the response with ticket number is not gett...
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