How do I delete my jira account?

[casava_ai]

You can't delete your account

Your account can't be deleted because:

• User is last billing admin of a transaction account that has one or more active entitlements.
• User is last billing admin of a transaction account that has one or more non-cancelled subscriptions.

[Shalini Pradhan]

Hello @casava_ai ,

Good day! Welcome to Atlassian Community :)

Atlassian blocks the deletion of personal data for primary billing contacts and primary technical contacts to ensure that customers can maintain a business relationship without losing access. If you’re an individual user who’s also the primary technical or billing contact for a site and you want to delete your Atlassian account, you’ll need to either assign another person to be the primary technical or billing contact or delete your site.

Please refer to this document: https://support.atlassian.com/atlassian-cloud/kb/deleting-your-atlassian-account-when-you-are-the-billing-or-technical-contact/

[Trudy P Claspill]

Hello @casava_ai 

Welcome to the Atlassian community.

Have you seen and followed the instructions on this document?

https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/

You have to cancel all subscriptions that you have initiated. Some subscriptions are Managed by Atlassian, such as Projects and Goals. If you have any subscriptions that are Managed by Atlassian you will have to contact their Licensing Support team to get those cancelled. Do that through this page.

https://www.atlassian.com/company/contact/purchasing-licensing#/