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Card Size by Screenful - displaying incorrectly

Clair Petheram
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June 19, 2026

Hi,

 

We use the Card Size by Screenful power-up.  We are having an issue in that when we update the card size for a specific card, this data then shows on all cards.  When you go into a card, the correct data is present.  If we refresh our screens, the displays are then correct, but when any card size is then amended, this data then displays for all cards again.

 

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Rishabh S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 23, 2026

Hi @Clair Petheram , :)
Hope you are doing well,
Welcome to the community!!

This Power-Up is developed by a separate company called "Screenful". Unfortunately, we can’t influence the features they provide, as it is a separate company from us, but I found an email where you can reach their Support team and check if this behavior is expected. Here it is: Contact support

I wish I could offer more help, but with the nature of the third-party integrations we don’t have a lot of influence or insight into the features to be able to provide meaningful support. I hope this gives you a way forward with your issue!

Thanks.

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