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"Organisation" is currently in the work item view and we also need it to be in the request form so customer can add it when they are raising a ticket.

• Question
• cloud
• jira-service-management
• jira-service-management-cloud

I initially logged in to Jira and enabled two-step authentication, but I forgot my two-step authentication code and couldn't recover it, so now I can't log in. How can I disable two-step authentic...

• Question
• cloud
• jira
• jira-cloud

I'm based in Australia and need my data to be based on servers in Australia - I see that data residency is available for other Atlassian products, but cannot see if it's an option for Loom.

• Question
• loom

Hi Trello Support, We’re reviewing Trello’s functionality and would like to clarify what features are available on the Free plan versus the Paid plans in relation to: 1. Deadlines What built‑in t...

• Question
• cloud
• trello
• trello-cloud

I deleted my account in 2022. I have the emails showing the account is deleted. Yesterday, I received 2 emails from Atlassian saying my Loom integration is now available, and another email saying tha...

• Question
• bitbucket-unknown-hosting-type
• unknown-hosting-type

Thanks for reading and I appreciate any help anyone can give. I got an email saying my trial is ending and it will become paid.  I don't remember what trial this is and I am pretty sure I don...

• Question
• bitbucket
• bitbucket-cloud
• cloud

• Question
• atlassian-support
• jira-service-desk
• support
• trello

We will be adding support for OpenSearch 3 to both Confluence and Jira in the current LTS (10.2 and 11.3 respectively). We’ll also be deprecating support for OpenSearch 2 in the current LTS and remov...

• Article
• opensearch

Hi. I got an email saying I signed up to whatever this app is 8 hours ago via loom. i have never used loom or this app nor heard of them. i have tried everything in my power over the last 3 h...

• Question
• account-identity

My board will not update and says "You are disconnected from Trello. You may be slow to receive updates. We are trying to reconnect.."    I have shut down my computer, closed trello app a...

• Question
• cloud
• trello
• trello-cloud

Hello all,    Wondering if anyone can help me. I have an EPIC that I have multiple other subtask and because these subtask have multiple level of completions in order to show movement of ...

• Question
• cloud
• jira
• jira-cloud

Your workspace has exceeded the 1 GB limit and has been placed in read-only mode. Please run garage collection please

• Question
• bitbucket
• bitbucket-cloud
• cloud

Sydney community, this is it—your final call! Atlassian Team on Tour is returning to ICC Sydney next week, on 11 March, and you won’t want to miss out. If you haven’t secured your spot yet, now’s you...

• Article

I accidentally made two site URLs and was charged for the Loom business plus AI subscription twice. I can’t find a link or contact email to request a refund. please help

• Question
• loom
• not%20applicable
• subscriptions-and-billing

Thumbnails disappear after a while, even if the image inside the card works,s anit'sts really frustrating. I have the Trello for a game's community, and it constantly breaks down. What can I do?...

• Question
• cloud
• trello
• trello-cloud

Few fields like Due date and original estimates are not visible on any of the operation screens. Field is added on the correct screen, added to field configurations, every necessary thing is there bu...

• Question
• cloud
• jira
• jira-cloud

I’m trying to add a dashboard widget that can compare how often a specific field is completed across two different timeframes. Each timeframe is driven by its own JQL filter, which identifies whether...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

After February 11 2026 the automation scheduled sort card by age descending stop working. My original automation is image TrelloCopySort.png, and the log contained: Wednesday, February 11, 2026 2...

• Question
• cloud
• trello
• trello-cloud

I'm unable to access my TRELLO boards on either my phone or my laptop. The screen on my iphone is completely blank like this background when I go back to Apple and "open" the app.  On my laptop,...

• Question
• cloud
• trello
• two-factor-authentication

I have a space https://wh1tehorse.atlassian.net/ that was recently suspended due to inactivity. I want to create a ticket to restore access to it, but the URL cannot be found: Moving to the...

• Question
• cloud
• confluence
• confluence-cloud

Is it possible to restrict other admins and allow only org admin to change the channel access for JSM company managed projects if so, please suggest a way Note: For now, I'm trying to achieve in tr...

• Question
• jira-service-desk-cloud
• jira-service-management
• jira-service-management-cloud

When I press Ctrl C to interrupt the input of the neural network, my input is blocked and the input bar is simply shown, but I can’t write anything there. Repeated ctrl c does nothing and only restar...

• Question
• rovo-atlassian-intelligence
• rovo-dev

Hey folks, Quick one for anyone running Marketplace apps, custom integrations, or heavy automations on Jira Cloud. Atlassian has been rolling out a completely new rate limiting system o...

• Article
• api
• automation
• integration
• jira-administration
• jira-cloud
• +2 more tags...

Its this symbol or picture of a broken picture 

• Question
• cloud
• trello
• trello-cloud

The Question That Sparked This Post Recently, I was talking with a few other Jira admins about what we do when we inherit a new Jira site or instance. One of the first things I mentioned was that I...

• Article
• governance
• jira-administration
• jira-cloud