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Duplicate sites account Loom business + AI charge Refund

Aalian Khan
Aalian Khan
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March 1, 2026

I accidentally made two site URLs and was charged for the Loom business plus AI subscription twice. I can’t find a link or contact email to request a refund. please help

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Brittany Soinski
Brittany Soinski
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 2, 2026

Hi Aalian,

 

Here's the link to contact support: https://support.atlassian.com/loom/

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