Confirming data residency with my Loom data?

[The Advice Gallery]

I'm based in Australia and need my data to be based on servers in Australia - I see that data residency is available for other Atlassian products, but cannot see if it's an option for Loom.

[Surbhi Lohia · Accepted solution]

Thank you for reaching out! Currently, Data Residency is not available for Loom in Australia. However, we are excited to announce that starting in May 2026, we will launch Data Residency in Germany for new workspaces.

This update will allow new workspaces to select Germany as their data location during the initial provisioning process. While Germany is our primary focus for this upcoming launch, we are actively evaluating Australia as a potential future location. We don’t have a specific timeline for Australia just yet, but we will certainly keep our community updated as our roadmap evolves.