Setting up Centralized Monitoring for AWS Backup Failures via EventBridge and SNS

[이민규]

Hello,

I would like to ask for guidance on configuring a centralized monitoring architecture in AWS.

Specifically, I want to route "AWS Backup Failed" events from multiple member accounts to the EventBus of a central monitoring account using Amazon EventBridge, and then trigger an Amazon SNS topic.

For this architecture, could you provide best practices or advice on how to:

• Configure the Team (for incident response/alert routing)?

• Set up the Amazon SNS integration?

• Configure the alert processing rules effectively?

Thank you in advance for your support!

[Aditya Bodke]

Hi there,

Thanks for reaching out, Atlassian Community.

Routing AWS Backup failure events through EventBridge to a central SNS topic and into Opsgenie/JSM for incident response is a great pattern for centralised monitoring.

At a high level, here's what your setup will involve on the Atlassian side:

Team configuration — Create a team to own these alerts, set up an on-call schedule, and define escalation policies so the right responders are notified.

Amazon SNS integration — Add the Amazon SNS integration in your Opsgenie/JSM instance, then subscribe its HTTPS endpoint to your central SNS topic so events flow through automatically.

Alert processing rules — Use a combination of integration-level alert rules, team routing rules, and alert policies to set priorities, add tags (e.g., source AWS account), and route alerts to the right responders based on conditions like priority or time of day.

Some helpful public references to get you started:

Integrate Opsgenie with Incoming Amazon SNS | Opsgenie | Atlassian Support

Create and manage teams | Opsgenie | Atlassian Support

Create and manage team policies | Opsgenie | Atlassian Support


Since the configuration details will depend on your specific setup.

I'd recommend raising a support ticket so our team can guide you through the steps tailored to your environment.

You can do that here: https://support.atlassian.com/contact/ 

Regards,
Aditya