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Why can't we login to Opsgenie?

Francisco_Aguado
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May 27, 2026

Nobody in our organization is able to login to Opsgenie, using the browser on a PC or the APP on the smart phone.

 

is this a billing issue? of how do I sync my SSO ?

 

1 answer

0 votes
Allister
May 27, 2026

In the event of a billing issue, you should have received multiple email notifications.

Please verify your region, as EU logins are not functional in the US. and there is no redirection. Additionally, please be advised that Opsgenie will be discontinued in April 2027. It is recommended to consider transitioning to Jira Service Management JSM, which offers enhanced features and aligns with Atlassian's strategic direction

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