Jira

I am looking for guidance on creating and using User Properties to store Jira users Dept, Job Title, and Manager. I would like to use the information in queries and workflows. Example, a user creates...

• Question
• cloud
• jira
• jira-cloud
• user-property

Greetings! I'm using Jira Data Center 10.x. I have 3 projects as shown in the image below. I have access to some functions like parentsOf, portfolioChildrenOf, parentIssuesOf, etc., but IT...

• Question
• data-center
• jira
• jira-data-center

Hi everyone, we’re using Jira Software Cloud (company-managed projects) and I’m trying to design a permission model for the following scenario:     Context   We have a restricte...

• Question
• cloud
• jira
• jira-cloud

Hello, recently tickets, if I click on the key "ABC-123" it opens in the same tab in a window pop-up. Without changing any settings by me now it opens in the same tab and I have to go back to the li...

• Question
• cloud
• jira
• jira-cloud

Hello, Does Amazon Quick Suite (AI) have the necessary capabilities to access the Jira Admin Hub and automate the processing of project access requests and user management? Is it possible for the Am...

• Question
• cloud
• jira
• jira-cloud

I using mcp server using auth flow i'm able to get token using the given token i can able to access list by passing the access token in header but when im calling the tools it giving response as 200 ...

• Question
• cloud
• jira
• jira-cloud

We want to retrieve tickets that contain user mentions in comments. Is it possible to get this information using JQL?

• Question
• data-center
• jira
• jira-data-center

Hi Everyone,   I'm a new admin for my project and am facing couple of issues. It would be great to help a fellow admin out: -  1. The system here is using JIRA internal directory and any...

• Question
• cloud
• jira
• jira-cloud

Hi all, I'm working with Jira Cloud and trying to create a dashboard to see assignee-wise cumulative story points in a tabular view. I have tried using Two Dimensional Filter Statistics and Issue Sta...

• Question
• cloud
• jira
• jira-cloud

Hi I am having the same issue as Eion Flynn in this ticket:  https://community.atlassian.com/forums/Jira-questions/Service-Management-We-had-some-technical-trouble/qaq-p/2806263 The solut...

• Question
• cloud
• jira
• jira-cloud

Need a help on how to write a JQL query to find tickets with Zero comments

• Question
• data-center
• jira
• jira-data-center

Every morning at the start of stand-up we open the Sprint Filter List and work through the 3 sprints for the different development teams. This morning all the closed sprints appeared in the list. W...

• Question
• cloud
• jira
• jira-cloud

Since workspace is not created yet. I am not able to create a ticket to fix this issue as raising a ticket requires workspace URL.

• Question
• cloud
• jira
• jira-cloud

The JQL query which was working before 2 weeks are suddenly stopped working with filter "commentLastUpdatedOnDate"

• Question
• cloud
• jira
• jira-cloud

Presently our Jira Plan is filtering out tickets it shouldn't be. I've verified: Confirmed the story matched the Plan’s JQL scope (project, fixVersion, issue type, labels, components,) *Dates ...

• Question
• cloud
• jira
• jira-cloud
• jira-plan

Hi I cannot access to my own jira https://mongoemon.atlassian.net/jira/software/projects/SM/boards/1/roadmap it says Page unavailable Your Atlassian Cloud site is currently unavailable. Plea...

• Question
• cloud
• jira
• jira-cloud

Hi everyone, I'm looking for alternative ways to export issues from Jira Cloud into an Excel-compatible format, without using the standard export options ("Excel CSV" or "CSV"). Context / Backgroun...

• Question
• cloud
• jira
• jira-cloud

Hey folks! On March 23, 2026:- I was approached by the Atlassian team that we qualify for 12-month startup credits. And they asked us to activate our instance on Atlassian and also set up the bi...

• Question
• billing
• cloud
• customer-satisfaction
• feedback
• jira
• +4 more tags...

Allows users to attach screenshots or files even after a bug is closed, via the Bug Discussion (Comments) tab or the Attachments section.

• Question
• cloud
• jira
• jira-cloud

Hello everyone-,  I'm having an issue with External System Import when uploading CSV files for subtask bulk creation. Issue: Subtasks are being created under the wrong parent ticket. After th...

• Question
• cloud
• jira
• jira-cloud

현재 정산 담당자 퇴사로 인해 결제 방법 및 인보이스를 확인할 수 없어 카드 문제로 인한 결제 승인이 불가합니다. 이에 추가로 멤버 전환 또는 추가를 요청드립니다. kh.jung@fassto.com 으로 추가 또는 관리자 변경을 부탁립니다.

• Question
• cloud
• jira
• jira-cloud
• not%20applicable
• subscriptions-and-billing

When adding a user it will be added to jira-default-users group automatically.  I created 2 new users groups in Jira: Internal users – all users with Company's e...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi, I’m currently trying to create a new Jira site, but I keep encountering an error during the setup process. I’ve already attempted the following troubleshooting steps: Tried multiple different...

• Question
• cloud
• jira
• jira-cloud

I've created a Jira page to monitor the wedding project with my wife. But then it suddenly becomes inaccessible (URL: Atlassian Cloud Notifications - Page Unavailable_. Below is the error messag...

• Question
• cloud
• jira
• jira-cloud

Hello, my jira project was recently deleted. can someone from Atlassian please restore it and all tickets that were included? It says that it was deleted due to inactivity but I believe that I logged...

• Question
• jira
• cloud
• confluence-cloud