Creating Jira Site Error

[Ruchi Demo]

Hi,

I’m currently trying to create a new Jira site, but I keep encountering an error during the setup process.

I’ve already attempted the following troubleshooting steps:

• Tried multiple different site names
• Used an incognito/private browser session
• Retried the setup flow multiple times

Unfortunately, the issue persists.

For reference, here are the details:

• Attempted site name(s): [insert examples if helpful]
• Trace ID: 20798b69b9034cd394ceb32da3646c12
• Timestamp: [optional if you have it]

Could you please help investigate if there’s an issue with my account or if the site provisioning is stuck on your end?

Appreciate your help in resolving this.

Best regards,

[Trudy Claspill]

Hello @Ruchi Demo 

Welcome to the Atlassian community.

As a community of users we can't investigate your issue directly.

I have flagged your post to raise it to the attention of Atlassian team members. The should get back to you within 2 business days.