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fssuniverse.atlassian.net/ 도메인 사용 불가

관리자
April 26, 2026

현재 정산 담당자 퇴사로 인해 결제 방법 및 인보이스를 확인할 수 없어 카드 문제로 인한 결제 승인이 불가합니다. 이에 추가로 멤버 전환 또는 추가를 요청드립니다.

kh.jung@fassto.com 으로 추가 또는 관리자 변경을 부탁립니다.

2 answers

0 votes
Anastasiia Dimnych
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 29, 2026

Hi @관리자,

Thank you for reaching out. Licensing discrepancies can be tricky, and we want to make sure your billing is accurate.

Unfortunately, we cannot make any changes to the billing contacts per request from the public post. To resolve this, our Customer Advocate team needs to look at your backend license data. Please create a support ticket here so they can investigate this securely.

When you submit the ticket, it helps to include:

  • Your URL, SEN, EN or invoice number if you have it.

  • A quick description of the issue.

This will allow us to assist more effectively.

Best, 

Anastasiia

 

0 votes
Brant Schroeder
Community Champion
April 26, 2026

@관리자 I have escalated this request to Atlassian support.  They will be able to help you.

관리자
April 26, 2026

감사합니다. 빠른 도움 주셔서 고맙습니다.

Like Brant Schroeder likes this
관리자
April 27, 2026

최대한 빠른 조치 부탁드립니다. 현재 기존 JIRA issue 티켓 확인이 안됩니다. 

관리자
April 27, 2026

청구 관리자 승인이 필요해 보이네요. 조치 되시면 

kh.jung@fassto.com 으로 메일 전송 부탁드립니다.

Brant Schroeder
Community Champion
April 27, 2026

@관리자 Atlassian will have to take action as I am just a forum member.  It has been escalated but it can take up to 48 hours for them to respond.  

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