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Is it possible to get a JQL to list open tickets which has user Mentions

Namratha Krishna
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April 27, 2026
We want to retrieve tickets that contain user mentions in comments. Is it possible to get this information using JQL?

2 answers

2 votes
Nikola Perisic
Community Champion
April 27, 2026

Hello @Namratha Krishna 

You can use comment ~ "name of the user" and it will show the comment where the user has been mentioned.

1 vote
Bartek Szajkowski _ Orbiscend OU
Atlassian Partner
April 27, 2026

Dear @Namratha Krishna 

Thanks for your question.

If you are open for third-party app, I would like to recommend to check JQL Argon app (available on Marketplace).  JQL Argon Powerful Search 

 

Use the commented() function with the content parameter to find mentions of a specific user in comment bodies:

issue in commented("project = DEV", "", "", "", "John Smith")

 

Bonus example — mentions of a user in the last 30 days:

issue in commented("project = DEV", "", "2026/03/27", "2026/04/27", "John Smith")

 

JQL Argon: commented() function adds author + date range + content in a single query — ideal for tracking user mentions in comments

C1.jpg

 

 

I hope my answer will be useful for you

Greetings

Bartek from Orbiscend OU (JQL Argon app provider)

 

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