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Ability to attach screenshots or files even after the Bug is closed

lovepreet Singh
April 26, 2026

Allows users to attach screenshots or files even after a bug is closed, via the Bug Discussion (Comments) tab or the Attachments section.

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Philipp Sendek _catworkx_
Community Champion
April 27, 2026

Hi @lovepreet Singh ,

Unfortunately, your question doesn't provide enough information to properly answer ist.

It should always be possible to add screenshots to a closed bug within Jira. If that's not possible, it looks like someone has added a property in the workflow status that prohibit alteration of the work item. If that's the case, this would need to be lifted. But first you'd need to ask an admin to understand which property or function they've used to do so.

Also, as this was surely done on purpose, you'd need to discuss internally whether your administrators are okay with lifting this restriction.

Greetings
Philipp

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