Jira

Hello, I am unable to receive email notifications for when a ticket is created in my team's help desk ticket queue.    My teammate mentioned that were was a block list I might need to be...

• Question
• cloud
• jira
• jira-cloud

Hi, I’d like to make a field required when creating a new issue, the field is "parent" its already available in the screen. 

• Question
• cloud
• jira
• jira-cloud

Hi Atlassian Community, I'm using Jira’s control chart to measure cycle time, and I need it to capture the total time issues spend in 'In Progress' statuses, including when they move in and out of t...

• Question
• cloud
• jira
• jira-cloud

Even if subscription has been renew, we can't connect to our space.     Your Atlassian Cloud products are suspended Your subscription for Atlassian Cloud hasn't been renewed. If you're...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Hi folks, I'm looking for help in tracing an old Groovy script that predates our current change control processes. The goal is to determine if the script is still in use. Is there any suggestion on ...

• Question
• data-center
• groovy
• jira
• jira-data-center

Hi, I though I could use the Rest API for deployment but I'm having difficulties understanding the authentication method needed to achieve that and how to set it up 

• Question
• cloud
• jira
• jira-cloud

I am trying to share a dashboard with another user. They can see the dashboard, but they cannot see the contents of my gadgets, so I assume they don't have viewing access for the corresponding filter...

• Question
• cloud
• jira
• jira-cloud

Hello, I am using Jira Cloud Enterprise, in that version, there is the option to change the issues hierarchy.    Before testing the change and maybe breaking my issues relations. wi...

• Question
• cloud
• enterprise
• jira
• jira-cloud

I am trying to use automations to update a custom field we have called "Stakeholder" which would assign a user within our company.  I'd like it to be based on the ticket's creator - our sys...

• Question
• cloud
• jira
• jira-cloud

Hello, we opened a new sprint on Monday and we noticed in the burnup chart section that : Work scope is now calculated differently When opening a new sprint the opened ticket from the previous sprin...

• Question
• cloud
• jira
• jira-cloud
• jira-software

I have a python 3 script that is adding worklog entries for specified issues.  The script uses the requests module with POST and passes the appropriate payload.  I am able to successfully a...

• Question
• cloud
• jira
• jira-cloud
• rest-api

Hi folks, I made a plan in Jira. I gave the tasks a start and end day. When return to the board and open the task I don't see this info about start and end day in the task. I thought this was the id...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Hello, I have several forms I've created using Proforma but not all of the fields on these forms are linked to Jira fields (system or custom).  I am trying to find a way to include these Profor...

• Question
• data-center
• jira
• jira-data-center
• jira-software
• proforma

hi dear community, I already logged a ticket to Atlassian support but need your help: does anybody still have some users facint this error message: "Something went wrong on our end.... Hash NCT7I...

• Question
• cloud
• jira
• jira-cloud

Hi community,   i would like to configure an issue type task. Especially, in the description field when open a task I would like to include a table (as i am doing manually at the moment). I am...

• Question
• cloud
• jira
• jira-cloud

Hello,   for my understading, being a watcher of a ticket => jira notification when the ticket is modified (or new comment added)   we are going to active the email notification when...

• Question
• data-center
• jira
• jira-data-center

The organization has recently shifted the Google work space domain from older one to a new One. After which all the Jira Account are switched to same, on Successful edit of email from manage account...

• Question
• jira-software
• portfolio-for-jira

When I click on a ticket to open it, the ticket does not open immediately. First, the ticket is displayed in a sidebar on the right side. Then I have to click on the ticket number again. Only then d...

• Question
• cloud
• jira
• jira-cloud

Hi! I am trying to set up a table in the description of a sub-task. This works well manually, but when trying to add a table in the description of a sub-task in an automated rule builder, it only for...

• Question
• cloud
• cloud-automation
• jira
• jira-cloud

Hi,  There are several users from our organisation who don't have access to share the tickets opened by them. Could you please check this? The users are: hevelin.luiz@gosupplyservices.com n...

• Question
• cloud
• jira
• jira-cloud

Hey, I want to set content for a custom wiki description field on view issue behaviour, !not creat. I have a behaviour script which is doing well on create issue but not on view issue. Anyone has ...

• Question
• behaviour
• cloud
• jira
• jira-cloud
• scriptrunner

Hi, My users are complaining that "Summary" isn't a very helpful name for what is really a Title field in our usage. I've understood that you cannot rename the Summary field, but would it be possibl...

• Question
• cloud
• jira
• jira-cloud

How do I get the name of the Jira account that created the Tempo worklog? Using the  https://apidocs.tempo.io/ I can only get the author accountId, which is an account of Tempo.    

• Question
• cloud
• jira
• jira-cloud

I want to see a list of all stories and bugs belonging to a parent (query a), where the parent has a certain value as property (query b). I started with making a filter to get all the issue keys of ...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management

Hi, all projects have disappeared from our Jira (which is on Free). We use this every working day so I'm at loss as to where they have all gone. Can anyone advise how to find or re-activate them?&nbs...

• Question
• cloud
• jira
• jira-cloud
• jira-cloud-administration
• not-applicable