Community resources
Community resources
Community resources
Jira
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Dear Team, We have migrated our old Jira instance (server) to a new Jira instance (data center). After the migration, users are reporting that they are getting filter subscription emails from the ol...
- Question
- jira
- jira-server
- server
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By mistake i been clicked on Premium subscription on day1 and requested for cancellation on day2 still will i be billed for a month or prorate wise billi do i get?
- Question
- cloud
- jira
- jira-cloud
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Good Morning / Afternoon / Evening Atlassian (Jira) Team, Ref: BackLog Board → Export To Microsoft Excel? I Trust This Message Find's You All Well. Happy New Year 2025. Ple...
- Question
- cloud
- jira
- jira-cloud
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Hello Community, I'm currently working with Jira (Data Center), and I've noticed that fields like Affects Version, Fix Version, Components, and Labels display the default placeholder text: "Start t...
- Question
- data-center
- jira
- jira-data-center
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Hello, I have a service management project, many software projects, and a scrum project with a "master" kanban board that displays issues from my software projects that are added to the sprint confi...
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Hello My client currently gets emails like this when there's an update from Jira See Figure 1 However in the past, they got updates like this See Figure 2 I get the updates l...
- Question
- cloud
- jira
- jira-cloud
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Hi, For 2 days we have been experiencing the following problem but we do not see any maintenance work "Your Atlassian Cloud site is unavailable due to scheduled maintenance."
- Question
- jira-work-management
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Hi, I have an automated summary generation on my Jira board. It has Issue type and Date gets printed upon creation ( {{issue.issueType.name}} {{now.jiraDate}} ). But I would like to achieve ...
- Question
- cloud
- jira
- jira-cloud
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Hi All, I have been going through various sites and tried to replicate what the same solutions, but have not been able to get the rule to work. I have Epics populated, I...
- Question
- cloud
- jira
- jira-cloud
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I wish to prepopulate the Summary field. I created an automation rule to do that. However, when I press the Create button and enter the details, I am getting an error to fill in the Summary fi...
- Question
- cloud
- jira
- jira-cloud
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In our JIRA cloud, we have added more than 15 resolutions , however recently it was not shown the top items on the list as it get cropped due to UI issue. Hope this is a UI defect in JIRA and waiting...
- Question
- cloud
- jira
- jira-cloud
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Is there a way to add a note in the description field? For example, to help the team, we want to add the following reminder/guidance when they are entering their descriptions: "As a [role], I want ...
- Question
- cloud
- jira
- jira-cloud
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I have an issue with Jira tickets in Slack. when trying to click the comment button it won't work and it only loads then nothing happens but the buttons such as comment, assign, or transition work ra...
- Question
- assign
- cloud
- comment
- jira
- jira-cloud
- +3 more tags...
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I created a custom field to show the creator in tickets and have been basing many automation rules off of it. I just noticed today that I can pull in the real Creator field into the issue view. Was t...
- Question
- cloud
- jira
- jira-cloud
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Hi All, I'd like to change the retrospective template that is presented when closing a sprint to match my organization's template. Does anyone know if this feature exists yet? I found...
- Question
- cloud
- jira
- jira-cloud
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We are looking forward to integrate Jira deeper into our processes. Currently, our support cases are documented in Jira, as well as project requests. While support tickets are used to docume...
- Question
- cloud
- jira
- jira-cloud
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Hello ! I'm wondering if someone can help me find a solution to an issue I'm trying to resolve. I'm managing a large project and we have a number of Teams (Domains) working on the projec...
- Question
- cloud
- jira
- jira-cloud
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I am using JSM and I used to be able to easily set my unresolved issues to "done" once my team was finished working them but for some reason, the "done" status is no longer available (see screen shot...
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I'm working on upgrading our test Jira systems from 7.5.4 to 8.5.19 to nail down a solid procedure before tackling production. The upgrade path I've chosen is: 7.5.4 -> 7.6.17 -> 7.13.18 ->...
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Hi, I am working at a small software company who is currently using individual team managed projects to track the work on different teams (which are developing different parts of the softwar...
- Question
- jira-work-management
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...nvalidInputException error = new InvalidInputException(); error.addError(“Test case must be linked to issue”); throw error; } return true
- Question
- data-center
- jira
- jira-data-center
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Hello all, I am trying to build a Dashboard with a custom chart Gadget with a JQL. JQL is project="XX" AND issuetype = "XX" AND status in ("In Progress", "To Do", Done, UAT, "On hold", QA) AND...
- Question
- data-center
- jira
- jira-data-center
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I'm looking for a way to incorporate a conditional check of a field value during a transition and displaying an additional required field (or skipping that step if the condition is not true) and n...
- Question
- cloud
- jira
- jira-cloud
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I have multiple boards in one project. Each Board is configured with a team. When an issue is created. The team is ALWAYS BLANK, unless we assign it manually. Please suggest how to do...
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We have our kanban board to track the overall status of the project. I had originally created it as an epic and then have tasks related to it, but realized that tasks end up coming up as their own ca...
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