Jira

I am trying to set up a automation that will automatically change the value in a field when a specific checklist item is marked "done" and also when it's marked "skipped"   Using the smartchec...

• Question
• checklist
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I have multiple projects where the word "Done" preceded by a green checkmark appears next to the ticket status when a ticket has passed QA testing. Once the status "QA Passed" is selected for the tic...

• Question
• cloud
• jira
• jira-cloud

...ommentManager.create(issue, issue.reporter, "Call back completed using two step verification", true) } else if (customFieldValue == "Call back completed - Client is ineligible for two step verification - Client has n...

• Question
• cloud
• jira
• jira-cloud

Hi, I am integrating Jira Tickets with Intercom but the Intercom conversation URL* it is not being filled in automatically, all links need to be linked manually. Is there any way to link this link a...

• Question
• cloud
• jira
• jira-cloud

Need to know the price difference between the standard and premium plans?

• Question
• cloud
• cloud-automation
• jira
• jira-cloud

  How can I get all the menus inside the +add button out and visible on the screen like before?  

• Question
• cloud
• jira
• jira-cloud

I have a project which consists of a ton of issues. I need to clone it regularly which is onerous. All of the information is identical across projects (who it is assigned to, what the stories are cal...

• Question
• cloud
• jira
• jira-cloud

Hello, I am unable to receive email notifications for when a ticket is created in my team's help desk ticket queue.    My teammate mentioned that were was a block list I might need to be...

• Question
• cloud
• jira
• jira-cloud

Hi, I’d like to make a field required when creating a new issue, the field is "parent" its already available in the screen. 

• Question
• cloud
• jira
• jira-cloud

Hi Atlassian Community, I'm using Jira’s control chart to measure cycle time, and I need it to capture the total time issues spend in 'In Progress' statuses, including when they move in and out of t...

• Question
• cloud
• jira
• jira-cloud

Even if subscription has been renew, we can't connect to our space.     Your Atlassian Cloud products are suspended Your subscription for Atlassian Cloud hasn't been renewed. If you're...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Hi folks, I'm looking for help in tracing an old Groovy script that predates our current change control processes. The goal is to determine if the script is still in use. Is there any suggestion on ...

• Question
• data-center
• groovy
• jira
• jira-data-center

Hi, I though I could use the Rest API for deployment but I'm having difficulties understanding the authentication method needed to achieve that and how to set it up 

• Question
• cloud
• jira
• jira-cloud

I am trying to share a dashboard with another user. They can see the dashboard, but they cannot see the contents of my gadgets, so I assume they don't have viewing access for the corresponding filter...

• Question
• cloud
• jira
• jira-cloud

Hello, I am using Jira Cloud Enterprise, in that version, there is the option to change the issues hierarchy.    Before testing the change and maybe breaking my issues relations. wi...

• Question
• cloud
• enterprise
• jira
• jira-cloud

I am trying to use automations to update a custom field we have called "Stakeholder" which would assign a user within our company.  I'd like it to be based on the ticket's creator - our sys...

• Question
• cloud
• jira
• jira-cloud

Hello, we opened a new sprint on Monday and we noticed in the burnup chart section that : Work scope is now calculated differently When opening a new sprint the opened ticket from the previous sprin...

• Question
• cloud
• jira
• jira-cloud
• jira-software

I have a python 3 script that is adding worklog entries for specified issues.  The script uses the requests module with POST and passes the appropriate payload.  I am able to successfully a...

• Question
• cloud
• jira
• jira-cloud
• rest-api

Hi folks, I made a plan in Jira. I gave the tasks a start and end day. When return to the board and open the task I don't see this info about start and end day in the task. I thought this was the id...

• Question
• jira
• jira-unknown-hosting-type
• unknown-hosting-type

Hello, I have several forms I've created using Proforma but not all of the fields on these forms are linked to Jira fields (system or custom).  I am trying to find a way to include these Profor...

• Question
• data-center
• jira
• jira-data-center
• jira-software
• proforma

hi dear community, I already logged a ticket to Atlassian support but need your help: does anybody still have some users facint this error message: "Something went wrong on our end.... Hash NCT7I...

• Question
• cloud
• jira
• jira-cloud

Hi community,   i would like to configure an issue type task. Especially, in the description field when open a task I would like to include a table (as i am doing manually at the moment). I am...

• Question
• cloud
• jira
• jira-cloud

Hello,   for my understading, being a watcher of a ticket => jira notification when the ticket is modified (or new comment added)   we are going to active the email notification when...

• Question
• data-center
• jira
• jira-data-center

The organization has recently shifted the Google work space domain from older one to a new One. After which all the Jira Account are switched to same, on Successful edit of email from manage account...

• Question
• jira-software
• portfolio-for-jira

When I click on a ticket to open it, the ticket does not open immediately. First, the ticket is displayed in a sidebar on the right side. Then I have to click on the ticket number again. Only then d...

• Question
• cloud
• jira
• jira-cloud