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Default assignment of Team based on Board

Debadeep Pharikal

I have multiple boards in one project. Each Board is configured with a team. When an issue is created. The team is ALWAYS BLANK, unless we assign it manually. Please suggest how to do an automation so that when we create anything under a board, it defualts to the team the board is configured with.

Comments

Lucas Knorr

Hi @Debadeep Pharikal

behind a board there is just a filter that searches for the tickets and displays them on the board accordingly.
In order to achieve an auto assignment, you will probably have to work with automation rules.

Trigger: Issue created
Condition: If Block with JQL Condition for each Team (use the same JQL queries here as are configured in the board configurations)
Action: Edit Issue - Set Team Field

It should look something like this:

Trudy P Claspill

Adding to this...

Hello @Debadeep Pharikal

Is there any overlap in the issues displayed on the team boards? Is there any case where an issue displays on more than one board?

If so, then in the automation rule above the team will be set based on the first JQL that the issue matches to in the IF/ELSE block.

Debadeep Pharikal

No, the issues are linked to the board and can be in one board only.

Trudy P Claspill

Note that issues are not "linked" to a board.

A board selects the issues to display based on a Filter.

Any number of filters can all have criteria that produce overlapping issue results, so it is entirely possible for an issue to appear in more than one board.

You would need to look at the filter for each board to ensure that the criteria for that filter are such that they will select issues that won't match any other board's filter.

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