How do I add certain issues from the backlog to the sprint via automation?

[Levente Kátai-Pál]

Hello,

I have a service management project, many software projects, and a scrum project with a "master" kanban board that displays issues from my software projects that are added to the sprint configured in the scrum project.

I have the following automation configured to clone issues from the service management project to a software project based on the organization that submitted the issue:

These cloned issues are prefixed with "FSD Clone", and another automation in the software project transitions them to Ongoing.

Now they pop up in the backlog, but what I would like to achieve is that these particular issues are automatically added to the current sprint. Perhaps I need to configure another automation in the scrum project? What would be the trigger?

Hope it's clear, let me know if you think this could be done any better.

[Fazila Ashraf · Accepted solution]

Hi @Levente Kátai-Pál 

Welcome to community!

You can add additional action in the automation to also update the sprint field of those cloned tickets.

Like below:

[Levente Kátai-Pál]

Hi Fazila

Thanks, I tried this, but I'm getting the following error:

The fields set during transition aren't available; Fields ignored: Sprint (customfield_10115)

I haven't figured out the cause of this, but in Settings -> Issues -> Custom fields -> Sprint -> Contexts I see this: This field will be available on issues of any type in all projects

Which makes me think that my configuration is correct.

[Fazila Ashraf]

If you want to set a field during a transition , it should be available on the transition screen.

You could instead add the field update as an additional action after the transition step.

[Levente Kátai-Pál]

Indeed, the root cause of the issue was that the sprint field was not available on the screen that was in use. I fixed this, and now the clone issues are added to the sprint. Thanks.